Dakota Country Kennels Reviews

Oct 16, 2016 PissedConsumer937529 of Stuart, FL

Dakota Country Kennels - Brittany Dog Review from Stuart, Florida

5.0

We purchased a beautiful French Brittany from them 4 years ago. We live in Florida so they flew her to Miami. She has been very healthy except for a few allergies. I think lots a of people and animals have allergies in Florida. She is an amazing dog and could be a service dog for people who have anxiety or stress. Seriously she senses my every mood and if I am stressed she comes running to comfort me! She would also be a great hunter if we hunted. She is great at pointing birds, rabbits and other small animals. I love her very much and am very happy with her! I have nothing but good things to say about Dakota Country Kennels.

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#937529

Location

Stuart, Florida

Reason of review

Good quality

May 22, 2016 PissedConsumer852605 of Austin, TX

Dakota Country Kennels Shorkie Tzu Dog Review

5.0

We bought our Shorkie Tzu from Brett and Laura in 2013 and had a wonderful experience. She is a healthy, sweet and beautiful dog--exactly as described. I highly recommend them and their breeding abilities.

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#852605

Location

Austin, Texas

Reason of review

Good quality

Aug 06, 2015 PissedConsumer678670 of Coquitlam, Canada

Dakota Country Kennels - Maltese Puppy Review from Winnipeg, Manitoba

4.0

I bought a little Maltese puppy named Banjo from Dakota Country Kennels in February. He is now eight months old. He was the picture of health when I bought him and continues to be so. I was particularly impressed at how well socialized he was when I picked him up. Super friendly and very confident. I attribute that to the fact that DCK spend a lot of personal time with their pups. Friendly folks, honest and who obviously care about their animals. I am very grateful to them.

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#678670

Location

Winnipeg, Manitoba

Reason of review

Good quality

May 14, 2015 PissedConsumer635996 of Sioux Falls, SD

Unprofessional

5.0

I purchased my morkie through Brett and Lauras company. He is a great dog with a loving and outgoing personality. Although, health wise he has patellar luxation, where his knee cap (patella) is dislocated from its normal anatomic position. Their health guarantee says they will replace the puppy, but I asked if they would simply refund me the money for the puppy, as a I paid a good chunk of change for the puppy, and have created a bond with him. I called and left voice messages that went with no response. After sending them an email saying that I needed the money as previously agreed upon, they were "reluctant and I was looking for money." Let me remind you, this is after I sent them an estimate of the surgery cost from the vet himself. Completely ridiculous. They have great dogs, as I love mine. But, the way they are handling the situation is completely unprofessional. I even referred friends to them as well, because they fell in love with my puppy, and wanted one for themselves. And, now too, they are having problems.

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2 comments

Dec 19, 2015 Mardy Eao #1081120

That's the problem to agreeing to a 2 Year health guarantee. Breeders know that customers get attached to their puppies, so they don't want to re-fund the money and only will replace the puppy.

If the puppy has a patella problem already at such a young age, I would get them to pay for some of the Vet. bill or complain to the BBB or the Attorney General's Office in your state. They have a responsibility to secure your trust. Word of mouth kills breeders and bad reviews do, too.

Also, if you get the knee fixed, make sure you close the bedroom doors and don't let the puppy/dog jump off of high places. It can happen again, as I had a poodle that had the patella issue.

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#635996

Location

Sioux Falls, South Dakota

Reason of review

Poor customer service

Preferred solution

Full refund

New Reviewer

Dec 03, 2014 Mardy Eao

Very Good Breeder!

4.7

Update by user Apr 11, 2015

Update to the previous review, dated today 4-11-15.

I negotiated a re-fund percentage price with the breeder. So, they did try to come to a mutual decision.

I understand that a breeder can tell at the age of 8 weeks that a puppy will have an under-***. Since I had never purchased a Mal-Shi previously, I wouldn't have been aware of that issue. The Mal-Shi sites do not say anything about an under-***. I do feel that breeders should be forth coming about sending a puppy out with an under-*** when we are counting on their information over the phone to be accurate.

That way I can choose to refuse the puppy or buy.

It does not affect his ability to eat. He has a great personality and we love him.

Update by user Jan 31, 2015

1/31/15

Our Mal-Shi has a severe under-***, the bottom teeth stick out when the lips are closed. My husband and I are waiting until he's 6 months to see if the teeth straighten themselves out.

Two Veterinarians are going to be writing up a review on the structure of his teeth. He'll be 6 months the middle of Feb.

2015. I anticipate that the breeder will handle this professionally, being that we paid a good price for this puppy.

Original review posted by user Dec 03, 2014

I purchased a Malshi (Maltese/Shitzu) cross and he arrived by airplane on 11-13-14 in good shape and happy to see me. The transaction went smoothly. I dealt with Brett the majority of time and he was very professional. He answered all of my questions to my satisfaction. This adorable Malshi is happy, appears to be healthy and is super smart. You can tell they have been played with and given attention. He will be 15 weeks soon. He is house trained and walking up and down his pet stairs already. Of course he loves his treat incentives. Laura took care of shipping the puppy and it went really well. Thank you Brett & Laura for a super cute little guy. Keep up the good work!

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6 comments

Mar 23, 2020 Mardy Aay #1842181

My Malshi that I posted about almost 5 years ago, is 5 now. Unfortunately, he now has Encephalitis, inflammation to the brain.

A lot of these health issues don't show up until they are 4 or 5 years old. This disease is common and can be inherited from the Maltese side. It's a very serious disease. I had a Neurologist and Holistic Vets.

treat him. He's doing fairly well, but he paces for food all of the time. The effects of Prednisone even after being off of it for quite a while now. He is on brain inflammation supplements and a Prednisone replacement called BETA-THYM.

The disease made the under-bite even more pronounced; pushing the upper teeth back further. I've spent several thousand dollars on this dog. Paying $800 to $900 for a puppy is stiff when you end up paying more for health issues. I wonder how many dogs they breed end up with health issues?

Especially when they are not genetically tested. It's heartbreaking to see these dogs not well. I am thankful that he improved, but he's not quite the same jovial personality.

They don't check to see how the dog is doing, obviously because it's uncomfortable for them as breeders. A 2 year guarantee really doesn't help, because most issues show up later.

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#565082

Location

Grand Junction, Colorado

Reason of review

Good customer service

New Reviewer

Oct 02, 2010 Karen Zeb

Dakota Country Kennels sells dogs with giardia.

Dakota County Kennels a Next Day Pets breeder sells dogs with giardia.After many months of searching for a hypo-allergenic and minimal shedding puppy, I settled on DCK. After several conversation and e-mails, checking with the South Dakota Agriculture Dept. for assurance of licensing and the Human Society,I was assured DCK was a reputable breeder. Within 24 hours of the pup's arrival arrival, I saw a vet that tested the *** and found giardia.I requested the Nearmans, owners of DKC to reimburse me for the meds and the vet testing (total $49.00).They refused total reimbursement sending only $30.00 and referring to the contract that doesn't reflect a non-reimbursement clause for sick and diseased pets. I paid $500.00 for the dog plus airfare. The Nearmans are liars and frauds. While they post a BBB sign, it is as meaningless as their words that they sell healthy pups. If you deal with them, dig investigate more. Call the South Dakota Attorney General's Office of Consumer Affairs to find out the truth about the transaction including the e-mails and letters that were sent.

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13 comments

Jun 28, 2016 PissedConsumer1178816 #1178816

We bought a puppy from Dakota Kennels and my husband just came back from the vet and our puppy has giardia and the visit cost us over $300.00 and the poor little puppy had to have an IV and

X-RAYS and has to be placed on special food and Antibiotics. Hopefully, this will take care of the problem.

We love her dearly and hate to see her going through all this. We would never buy another puppy from them again . Also, we found out she has a bad knee and will need surgery to correct it and all this happening and she just turned one year old.

Also, we would have thought Dakota Kennels would have called to see if she made it okay because the puppy had several layovers because of the weather and also at one of the layovers the puppy had a three hour delay and all the layovers had to scare the poor little puppy not knowing what was going on. I was disappointed that they didn't call to see if she made it okay.

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Nov 18, 2010 Laura N Mna #212926

I can't believe a site like Pissed Consumer has not had any class action law suits filed against it. We have been a very honest, caring company for over 10 years and one person filed a complaint as shown above or I guess anyone can file a complaint, customer or not, without Pissed Consumre checking both sides of the situation or any contract obligations from both parties. Even after the party has agreed to remove their posting from this site the site will not remove it unless the business pays them $5000 to have it removed. Sounds allot like the old fashion Black Male to me and that is against the law. Sure Pissed Consumre will not post this but I guess it makes me feel better about typing a response anyway, maybe they are a fair company but I highly doubt it. If you cannot file a complaint about their company I would say this site is a Black Male site for all companies in the world. There is a reason Karen could not find any negative press (zero) about Dakota Country Kennels and we have an A rating with the BBB, they check both sides of the story before posting any complaints and we're sure you will find Zero complaints about Dakota Country Kennels there. I'm sure you will find over 800 happy clients in the world that would love to tell you about the positive transaction they have had with Dakota Country Kennels and how much they love their new puppy purchased from us.

That's about all I wish to say on this matter an I hope this site is an honest site and does post this reply from us.

Laura,

Dakota Country Kennels

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#201032

Location

Louisville, Kentucky

Advertised vs Delivered	5/5
Website	5/5
Value for money	5/5
Price Affordability	5/5
Customer service	5/5

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