Daily Herald
Daily Herald Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Daily Herald has a 3.6 star rating from 5 reviews and overall consumer sentiment is mostly neutral; recent recommendations warn about delivery reliability and limited help from staff.
Positive Feedback
Reviewers praise the diversity of products and the website, and one noted a timely, fair response resolving an ad issue; Daily Herald reviews mention medium price level as reasonable.
Negative Feedback / Risk Areas
- Frequent delivery failures and inconsistent drop locations reported.
- Difficulty reaching customer service and slow responses is a recurring Daily Herald customer complaints theme.
- Subscribers report billing concerns, questions about subscriptions, and requests for refunds not handled easily.
- App or classifieds access issues and occasional content errors were also noted.
Key Takeaways for Future Customers
- Confirm delivery options and ask about replacement procedures before subscribing.
- Expect potential delays contacting customer service and plan accordingly.
- Review subscription pricing and refund policy up front to avoid surprises.
- Use the website for classifieds if the app lacks links.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Daily Herald has a 3.6 star rating from 5 reviews and overall consumer sentiment is mostly neutral; recent recommendations warn about delivery reliability and limited help from staff.
Positive Feedback
Reviewers praise the diversity of products and the website, and one noted a timely, fair response resolving an ad issue; Daily Herald reviews mention medium price level as reasonable.
Negative Feedback / Risk Areas
- Frequent delivery failures and inconsistent drop locations reported.
- Difficulty reaching customer service and slow responses is a recurring Daily Herald customer complaints theme.
- Subscribers report billing concerns, questions about subscriptions, and requests for refunds not handled easily.
- App or classifieds access issues and occasional content errors were also noted.
Key Takeaways for Future Customers
- Confirm delivery options and ask about replacement procedures before subscribing.
- Expect potential delays contacting customer service and plan accordingly.
- Review subscription pricing and refund policy up front to avoid surprises.
- Use the website for classifieds if the app lacks links.
Tired of being ignored?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Paper never started, Cancel please
My subscription never started. I told customer service that I have tried getting any paper for last couple years but it never works. Please cancel acct
278725
User's recommendation: Make sure you have a good delivery person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOur classified ad running the next 3 days for our garage sale does not contain our address
We’re not thrilled that 1/3 of our garage sale advertising window was eliminated because of no address, but I do believe your timely response was good and fair. On a side note, using my Daily Herald iPhone app, I do not see any link to the classifieds; I had to Google to find them. Also, trying to initially reach someone to fix our problem was not easy, as the customer phone number only listed home or business circulation delivery issues, not user friendly.
No newspaper delivered
Make calling for W replacement easier . Have been trying for 10 to reach newspaper customer service.get paper delivered timely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInvestigation
I need to speak with someone from the newspaper in regards to a publication filed on 5-10-2022. We can be reached at 630-229-**** as soon as possible.
If there is another department to speak to regarding this issue please pass the message along or provide a number to call. Thank you
Did not get my paper today
I did not receive a Daily Herald paper, I received the Chicago Sun Times, that is not the paper I pay for. Please get me a Daily Herald. Nancy Cielek today!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have not received a paper for 2 days.
I did not receive my paper on Nov 19 & 20. There was an automated system that would not let me talk to a person. Today I did receive the Nov 20 & 21 paper but still no 19 so I feel I should not have to pay for it but I cannot talk to anyone about it.
I tried calling in to report that I have not received a newspaper for 2 days. I want a refund for those 2 days (Nov 19 and Nov 20)..
I also wanted to talk to a person to see how the refund would work but the voice would not connect me to a person. Most websites make this possible.
It appears you want to hide from customers who are paying you an arm and a leg.
I want to talk to a person. My number is 847-922-****.
Judy Knoblock
User's recommendation: Don't expect to get any help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery problem
Last week I received on paper at the regular time out of seven. The last day of the week I received a paper mid day after my complaint. I am considering cancelling my subscription.
Delivery is inconsistent. Paper sometimes in neighbors driveway and sometimes correctly on mine.
Today, Jan. 1, 2024 NO paper. Yesterday, December 31, 2023 NO paper. Delivery time is inconsistent.
If there were an alternative to Daily Herald, I would be subscribing to it.
Im a person who likes a morning paper. Apparently, DH needs to solve delivery issues.
Subscription issues
Review my current subscription which has become too costly. Alternatives?
I have tried to call Customer Service numerous times to no avail. No one answers the phone.
It seems I am paying more for a 2 months than is charged for a years subscription. Have been a Daily Herald subscriber for many years; however, has become unaffordable.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInaccurate photo
Monday 10/23, in Health and Fitness, photo of goldenrod was labeled as ragweed. This is very misleading to allergy sufferers...please correct
Preferred solution: Retraction and correction
Companies Similar to Daily Herald
chicago cbs
Shaw Local
Chicago Sun Times
“deliver paper can't talk to anyone in person tired of being promised delivery asap still. no paper for...“
Wgn tv
“The Spotlight Chicago, CelebrateHanukkah with JCC post of 4 days ago used the image of an Islamic women...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.