Daals
Daals Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Daals reviews show a 2.9 star rating from 4 customer reviews, sentiment mostly neutral with mixed positive and unfavorable experiences and recent recommendations like "Do not buy from daals".
Key Takeaways for Future Customers
- Expect medium price level and shop with caution.
- Use email for contact; live chat may direct you to email.
- Track orders proactively and keep order refs handy.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and slow responses.
- Delivery and tracking problems, missing or damaged items and delays in replacements or refunds.
- Website navigation issues make returns and entering codes difficult.
Positive Feedback
Reviewers note the website and customer service are valued when responsive, and pricing is described as medium.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Daals reviews show a 2.9 star rating from 4 customer reviews, sentiment mostly neutral with mixed positive and unfavorable experiences and recent recommendations like "Do not buy from daals".
Key Takeaways for Future Customers
- Expect medium price level and shop with caution.
- Use email for contact; live chat may direct you to email.
- Track orders proactively and keep order refs handy.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and slow responses.
- Delivery and tracking problems, missing or damaged items and delays in replacements or refunds.
- Website navigation issues make returns and entering codes difficult.
Positive Feedback
Reviewers note the website and customer service are valued when responsive, and pricing is described as medium.
Media from reviews
Turn one complaint into a collective action
Clearwater, Florida
Would like to know when I will receive...
Would like to know when I will receive my order #GDV58F2JT as well as tracking information .
Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Durham, North Carolina
Completed
- - Delivery was attempted at the wrong address.
- - Address fix relied on the original invoice with the shippers.
- - Contact is only by email and not helpful.
Customer is based out of the UK, and we had furniture that was attempted to be delivered at the wrong address. We are trying to get the correct address fixed with the shippers that were on the original invoice.
The only way you can contact them is by email, and they are of no help.
I would not use Dales again, as it was terrible service and even worse customer service. I would not recommend them.
- Do not use them
Preferred solution: Deliver product or service ordered
User's recommendation: Would not recommend
Yakima, Washington
I only received one box of two for a table and am unable to get contact them by email which the live chat instructed me to do
How do I contact this company. Seems impossible to resolve this issue. Why do I need to include 109 characters to get an answer
User's recommendation: Beware
San Antonio, Texas
Only got half of my order and is hard to get a company response
My code is 24607 how do I get back to the screen to enter this code. This website is hard to navigate
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Drawer base missing on unit.
- - Bought 3 pieces; two assembled, FT-Buffet-02 dresser missing drawer base 25; furniture sat in hallway during redecorating; please contact to resolve.
Company fixed the issue and I have been provided with product replacement. I am so pleased with the service from Daals they were quick, respectful, apologies for the mistake and I will definitely buy from them again, so much so that I now have about 10 items in my basket.
Hello, I bought 3 pieces of furniture from you a few months ago. I had my house redecorated because of fire and the furniture has been sitting in my hallway until the work was finished.
My joiner was here today to put the furniture together, he completed two pieces which I love very much, but the dresser has the drawer base missing. Would you please contact me regarding this matter as I am now held up immensely , and have to pay for the joiner to come back when I receive the part that is missing.
I have the ref. for the piece of furniture,FT-Buffet-02 and the number of the drawer base is 25.
Brockton, Massachusetts
Zero..I canceled my order iver and over.I have no response and no money returned.when I canceled the coffee table was app metropolitan , but the sofa was not , and metropolitan sent a cancel
- - Canceled an order to get a refund and want to confirm the cancellation notice is on file.
- - Need to know if fees apply and the refund timeline.
To get my money returned, I canceled an order. And I want to make sure that they have the cancelation notice and I want to make sure as to whether I have to pay any kind of money and how long it'll take to get my money back.
User's recommendation: Do not buy from daals
Terrible problem resolution
- - There is a 30-day wait for wrong parts.
- - Two left and one middle section were sent.
- - There is no update on delivery timing.
30days and stilling waiting for Daals to replace wrongly delivered side section of a corner sofa. I paid for express delivery.
I paid a lot of money and was giving 2 left and 1 middle section of a corner sofa. I keep getting told they are quality checking the section I need. Had sofa delivered in 7 days. Ive now been waiting 27 days and counting for Daals to make right THEIR mistake.
I have not been told when or how they will deliver me the right section of my sofa or how they intend to make a mends. I've not been offered my express delivery fee back or any compensation for this massive inconvenience.
This was a new sofa for my new house after divorce and Ive been left frustrated, angry and heartbroken. They have really taken the joy out of my new start.
User's recommendation: Do not use this company.
Damage item just delivered
My dresser was just delivered to Port St. Lucie and one piece in box No.
1 is broken. How can I get it replaced
I’m missing a pice
Where is the base for the table, dont have the base, I order 4 chairs YOU SEND 8 I need the round base of the table. I only have the circle top of the table, but I dont have the base to hold the top
User's recommendation: Too many chairs don’t have the base for the table
Tracking my order
I do not have an answer my order28912 where is it and how can I track it to feels safe what else do you need to know ! I want to know where is my order number 28912
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck on refund. Could I talk to a manager? O
I ordered a moss green velvet sofa. This order was out of stock.
It looks like it is still out of stock. Please refund my money ASAP.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBedroom furniture
There could be an explanation of where the hardware and other parts are kept. It was in the back of the headboard
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