D And D Mattress Reviews
D And D Mattress Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rating: 1.7 star; consumers mostly dissatisfied with 100% unfavorable distribution. Reviews cite poor customer service, problems with exchange, refunds and warranties despite medium price level.
Positive Feedback
One long-term purchaser noted prior purchases from D And D Mattress and expects product comfort from name brands like Sterns and Foster and Sealy.
Negative Feedback / Risk Areas
- D And D Mattress customer complaints focus on customer service and refusal to assist with warranty claims.
- Consumers report difficulty with refunds and exchange processes and having to pursue manufacturer warranty alone.
Key Takeaways for Future Customers
- Check D And D Mattress reviews and confirm warranty handling before purchase.
- Expect to contact manufacturers for warranty claims and clarify refund or cancellation policies and any subscription or auto-ship obligations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rating: 1.7 star; consumers mostly dissatisfied with 100% unfavorable distribution. Reviews cite poor customer service, problems with exchange, refunds and warranties despite medium price level.
Positive Feedback
One long-term purchaser noted prior purchases from D And D Mattress and expects product comfort from name brands like Sterns and Foster and Sealy.
Negative Feedback / Risk Areas
- D And D Mattress customer complaints focus on customer service and refusal to assist with warranty claims.
- Consumers report difficulty with refunds and exchange processes and having to pursue manufacturer warranty alone.
Key Takeaways for Future Customers
- Check D And D Mattress reviews and confirm warranty handling before purchase.
- Expect to contact manufacturers for warranty claims and clarify refund or cancellation policies and any subscription or auto-ship obligations.
Sterns and foster mattress sagging
- - I bought a Sterns & Foster mattress from D&D in 2013 and it sags.
- - D&D won't handle the warranty on-site and directs to Sealy.
nothing new has happened
I bought a Sterns and Foster mattress from D&D Mattress. I have had the Mattress since June of 2013.
It is like sleeping in a hammock. Between my wife and myself we bought over $3,000.00 of both Sterns and Foster mattress as well as a Sealy during this time period. I went back to D&D to register my complaint and basically was told they only sold them they had nothing to do with the warranty that I had to fill out a long list I was given to send to Sealy. My question is: Why doesn't D&D come out and see the sagging mattress and make it right rather than tell me they only sell them.
I am self employed myself and I guarantee I would surely do more than that to satisfy such a loyal customer.
I Don't see the need to go through all this to have D&D verify and replace.
Preferred solution: replace my mattress and box spring
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