D and D Beyond
D and D Beyond Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
D and D Beyond has a 2.3 star rating from 3 reviews with 67% unfavorable feedback; consumers are mostly dissatisfied and recent recommendations warn buying at a local store instead.
Positive Feedback
Some users value the catalog and legacy content despite platform issues, and a few note long-term engagement with the brand.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive customer service and inability to cancel preorder orders.
- Billing and subscription confusion with reports of wrong addresses, continued charges, and poor refund handling.
- Many say D and D Beyond reviews highlight frustration with order fulfillment and account support.
Key Takeaways for Future Customers
- Expect potential delays and verify shipping addresses before ordering.
- Be prepared for slow or limited support when requesting refunds or cancelling preorders.
- Consider local store purchases or alternative membership options if reliable customer service matters.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
D and D Beyond has a 2.3 star rating from 3 reviews with 67% unfavorable feedback; consumers are mostly dissatisfied and recent recommendations warn buying at a local store instead.
Positive Feedback
Some users value the catalog and legacy content despite platform issues, and a few note long-term engagement with the brand.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive customer service and inability to cancel preorder orders.
- Billing and subscription confusion with reports of wrong addresses, continued charges, and poor refund handling.
- Many say D and D Beyond reviews highlight frustration with order fulfillment and account support.
Key Takeaways for Future Customers
- Expect potential delays and verify shipping addresses before ordering.
- Be prepared for slow or limited support when requesting refunds or cancelling preorders.
- Consider local store purchases or alternative membership options if reliable customer service matters.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I haven't received my package
- - Delivery shows delivered, but not received.
- - Address was wrong and changes were not applied.
- - First package didn’t arrive; the second is on the way.
It stated it was delivered, but it wasn't, and plus, the address was wrong. I asked numerous times to change my address, but that never happened.
So, I guess I am going to continue getting charged. That's also wrong.
The first package didn't come, and the second one is on its way. So, does this mean I am going to continue getting charged?
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to cancel preorder book
- - The seller won't respond to a cancellation request for a pre-order.
- - Lack of response described as forcing purchase; faster action urged.
Won't respond to canceling my order. It is a pre-order.
When a customer requested a cancel 5 days ago and received no response. They clearly don't respond and force the customer to buy the product.
Wizards need to act fast on this. Unacceptable practices.
- Lack of customer service
Preferred solution: Full refund
User's recommendation: Get at local store. These are scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to cancel preorder book
Nothing happened. No response.
Clearly they want to ignore me when trying to cancel a preorder weeks in advance so I'm forced to buy it. Unacceptable practices.
User's recommendation: Buy at your local store dnd beyond are crooks or poor customer service
Santaquin, Utah
Account information
- - Asked about billing options (annual, monthly, or both) but couldn't speak to anyone.
- - No billing info option; the response was account credentials.
I called in to find out if you have me paying the annual, monthly or both options, but I couldn't talk to a person, there wasn't an option for billing information and the response I got was my account credentials. This was probably the worst customer service experience I have ever had and I will not refer this service to anybody.
User's recommendation: Will not refer to customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSo disappointed
- - Been a DM and player since the 1970s and collected books across editions.
- - 5th edition is my favorite; OGL allows variety; sad to see greed.
Been a DM and Player since the 70s. Have collected all the books for each edition since then.
Many times several copies. 5th edition is probably my favorite edition and all the content creators bring so much variety to the system because of the previous OGL.
Sad to see greed destroy something thats been a part of my life for so long. Guess this is what happens when the people making the decisions arent actually fans of their own product.
Well...There's many other game systems.
Good luck.
- Becoming a money grab company
User's recommendation: Basic Role-Playing by Chaosium
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