Skip to content
  • Login
D and D Beyond

D and D Beyond

www.dndbeyond.com
What is your customer experience with D and D Beyond?

D and D Beyond Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • D and D Beyond has 2.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Get at local store. These are scammers", "Buy at your local store dnd beyond are crooks or poor customer service", "Will not refer to customers", "Basic Role-Playing by Chaosium".

Show reviews that mention
response customer preorder practices book cancel preorder preorder book unacceptable practices getting charged experience
Filter review
Melinda L Mqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't received my package

It stated it was delivered, but it wasn't, and plus, the address was wrong. I asked numerous times to change my address, but that never happened.

So, I guess I am going to continue getting charged. That's also wrong.

The first package didn't come, and the second one is on its way. So, does this mean I am going to continue getting charged?

View full review
Loss:
$1

Preferred solution: Deliver product or service ordered

Jonathan N Tbp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to cancel preorder book

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Won't respond to canceling my order. It is a pre-order.

When a customer requested a cancel 5 days ago and received no response. They clearly don't respond and force the customer to buy the product.

Wizards need to act fast on this. Unacceptable practices.

View full review
Loss:
$79
Cons:
  • Lack of customer service

Preferred solution: Full refund

User's recommendation: Get at local store. These are scammers

Jonathan N Tbp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Harrisburg, Pennsylvania

Trying to cancel preorder book

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Nothing happened. No response.

Clearly they want to ignore me when trying to cancel a preorder weeks in advance so I'm forced to buy it. Unacceptable practices.

View full review

User's recommendation: Buy at your local store dnd beyond are crooks or poor customer service

Anonymous
map-marker Santaquin, Utah

Account information

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I called in to find out if you have me paying the annual, monthly or both options, but I couldn't talk to a person, there wasn't an option for billing information and the response I got was my account credentials. This was probably the worst customer service experience I have ever had and I will not refer this service to anybody.

View full review

User's recommendation: Will not refer to customers

Keveon Zgo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

So disappointed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Been a DM and Player since the 70s. Have collected all the books for each edition since then.

Many times several copies. 5th edition is probably my favorite edition and all the content creators bring so much variety to the system because of the previous OGL.

Sad to see greed destroy something thats been a part of my life for so long. Guess this is what happens when the people making the decisions arent actually fans of their own product.

Well...There's many other game systems.

Good luck.

View full review
Cons:
  • Becoming a money grab company

User's recommendation: Basic Role-Playing by Chaosium

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article