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Cynthia Cruz Photography

Cynthia Cruz Photography

What is your customer experience with Cynthia Cruz Photography?

Cynthia Cruz Photography Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Cynthia Cruz Photography has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation reads "Do not trust her".

Positive Feedback

Few reviewers noted initial friendliness and responsiveness before events, but positive mentions are rare.

Negative Feedback / Risk Areas

  • Repeated no-shows and missed events reported in Cynthia Cruz Photography reviews.
  • Poor photo quality and failure to deliver promised images.
  • Refunds denied or disputed and unresolved Cynthia Cruz Photography customer complaints about billing.
  • Poor customer service and alleged unpaid subcontractors.

Key Takeaways for Future Customers

  • Consider contracts with clear refund terms and payment protections.
  • Verify references and prior work before booking event photography or photobooth services.
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Media from reviews

Cynthia Cruz Photography - My event that just past
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Anonymous
map-marker La Habra, California

She a Thief, a liar, and a bad business person to do business with doesn’t follow through with her word, and she will try to bring out of your money. It happened to at least three or four of my family

AI Highlights
  • She booked shows and didn't show up, taking the down payment.
  • She excuses payment and says it's in the contract with no refunds.

She would book shows and not show up and take the down payment and then make some time by excuse saying oh I cant pay you thats in the contract and you dont get your money back all kinds of stuff like that. Shes just a liar I would not do business with this lady at all.

User's recommendation: Do not trust her

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Anonymous
map-marker Los Angeles, California

Photobooth disaster

AI Highlights
  • I paid $175 for 2 hours; she didn't show up or call.
  • She offered a 2-hour credit; refunds were disputed, with Zelle claims and now threats.

I paid her in full $175 to provide 2 hours of service for my daughters 10th birthday. She didn't call or show up.

I messaged her several times and finally got a response back that she could not attend a park due to the outlets. She gave me a credit of 2 hours for another day. I informed hed i was having my bridal shower on November 24th and it was at my house. She confirmed and confirmed the night before.

Come Saturday i texted her 5 times to ask where she was at and even left a voice message. I recieved nothing again. I asked her for a refund and she kept giving me the around.

She tried to say she zelle the money and i never received then told me i didnt follow guidelines. She is now threatening me since i exposed her.

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Nael Crv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disapointed

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AI Highlights
  • Cynthia owes $450 for design services.
  • She walked away and stiffed the bill.
  • The reviewer notes a stomach tumor and asks her to call.

I met Cynthia through a friend I couldn’t do a photobooth because it was to far. Cynthia seems really nice atleast to me.

I trusted her and made designs for her photo booth business social booth or some crap like that. Long story short she owes me 450 dollars in design services. She disapointed me Big time. She had stories of walking away from clients because she felt disrespected.

The way she stiffed me on the bill shows me she has no morals or professionalism. She was fired from the job she worked at apparently. I feel bad for her because she had a tumor in her stomach and I tried to be a good person to her. But she is no where to be found.

I’m saddened that my work was not respected. Cynthia if you are reading this. Call me. I would love to talk to you.

I really hope you do the right thing. Because I had your best interest at heart. If anyone reading this needs a real photographer, videographer etc please call me 213-944-**** I actually get the job done correctly. Sorry to everyone effected.

This is what gives us freelancers a bad name.

Not all of us are like this. But what goes around comes around that’s for sure.

Loss:
$450

Preferred solution: Deliver product or service ordered

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Anonymous

Horrible-Rip off

She will scam you!!! And her work is bad

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Anonymous

My event that just past

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Cynthia Cruz Photography - My event that just past

It was all bad. I paid her in full and she wasnt there

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Anonymous
map-marker Huntington Beach, California

Cynthia Cruz Photography Photographer Review from Huntington Beach, California

AI Highlights
  • Hired for a 4-hour wedding pre-shoot; photos were seen only on Facebook.
  • Prints were blurry; a 1x1 image stretched to 8x10; the album was 1x1.

I totally agree with you! She is full of ***!

I hired her for a pre-shoot to my wedding. It was a small infinite event. She offered a 4 hour shoot. We did the shoot and the only time I got to see the pictures was on FB.

THE DAY I received the prints I almost had a meltdown. They were the worst pictures you can imagine. Think of a tiny picture 1x1 inch stretched out into an 8x10 and bigger. It was horribly blurry. And she sent me an album of which she said was a personal gift..... This album was literally 1x1. It was almost like I was waiting for someone to jump out with a camera and tell me this was a joke.

I got an attorney involved and the reason I dropped things was because I was going to pay more out of pocket and wasn't going to get crap. Because that is all she produced.... CRAP!

I had one or two pictures that family took but those 4 hrs spent with her were a waste of time.

Can't wait till she gets hers. She also had her own website where she monitored her post-client comments.

That lady is sick in the head.

This is her FB link. Stay away!!!

https://m.facebook.com/OfficerHaro?tsid=0.671536****013578&source=typeahead

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2 comments
Guest

Omg she is bipolar , she lies ,she acts as victim ,she didnt even show up at my weeding and she had the nerve to say she was there but no one saw her ?

Guest
reply icon Replying to comment of Guest-1220067

I have hired her for my wedding for a photo booth services and I sent her a msg to confirm cause my wedding is 2 and a half weeks away and tell me why her and her daughter went bat *** crazy on me

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Anonymous
map-marker Los Angeles, California

Cynthia Cruz Photography

AI Highlights
  • Hired Cynthia for baptism May 25, 2013; she couldn't attend and sent a Craigslist photographer; no photos delivered and refund disputes persisted.

I hired Cynthia to take pictures for my son's baptism on May 25,2013 To start off she text me the day of the even at 2:14 pm (she is supposed to be there at 4 pm) to tell me that she couldn't make it by that she was sending a photographer. During the even as I'm talking to the photographer he tells me he does not even know her she hired him last minute from Craigslist.

After the even I emailed her on June 2 to get an update on my pictures and she informed me that it takes 10 days and she would send me a link, after that it was text and email that I would randomly send her to get an update and she would not respond. On June 19 I got a text message forwarded to me saying that the photographer that took the pictures at my even wanted to know if I still wanted the pictures because he still had them because Cynthia never responded to him when he tried to contact her to get paid and give her the pictures. I text her on June 20 and asked her for an update and she had the nerve to tell me she was done and going to email me a link with my pictures (I don't know how if she didn't have them) I told her ok but she needed to send me the link that day or I wanted a refund her responds was ok. Guess what?

I didn't get a link so I texted her on June 21 that since she couldn't deliver on our contract she needed to refund me my full amount, she had the nerve to tell me that she only refunds 50% and since I was asking for the full amount she would have to get her business lawyer and the cops involve to investigate. Investigate what? That she didn't do what she was paid to do! I told her that was fine.

And today June 24 here we are one day short since the day of my even and yet no picture. She is a total scam.

Loss:
$130
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19 comments
Guest

Here's her number 562 686****..

Everyone needs to make a police report..

She works at la habra police department answering phones

Guest

I wish someone would let me know where she works. She has a lawsuit out against her.

Guest
reply icon Replying to comment of Guest-1116747

She works from home. I still have her info

Guest

https://www.facebook.com/CynthiaCruzPhotography?fref=ts

http://registry.theknot.com/cindy-haro-nikolai-federici-february-2015-ca/833****?lt=RegistryProfile&a=994&st=SearchResults&ss=RegistryColumn&sp=TextLink&_ref_val_=http%3A%2F%2Fregistry.theknot.com%2Fweddingregistrysearch%3Ffirstname%3D%26lastname%3D%26eventtype%3Dwedding%26limit%3D20%23firstName%3Dnikolai%26lastName%3Dfederici%26eventMonth%3D0%26eventYear%3D0%26eventType%3DWedding%26sortBy%3DUnknown%26sortValue%3DASC

http://www.weddingwire.com/reviews/cynthiacruzphotography-la-habra/7f5294f6a180fa63.html

Guest

Cynthia Cruz/Cindy Haro currently works (sits on her *** at a booth) at Knott's. She somehow got into the security dept.

where she is being investigated for multiple issues. She has been scamming another ex employee out of money & emotions. She claims to be ex-military, which upon research is false. She is not a photographer or a veteran.

She is a disgrace to both professions. She is not only a fraud but a military groupie. She's not capable of performing real officer duties at Knott's so she works graveyard & sits in a booth, hiding & staying trying to stay below the radar.

Hopefully the people she has committed fraud against will have their day. Another bottom feeder that will eventually be fully exposed.

Guest
reply icon Replying to comment of Guest-914685

Hello do you know where she works?

Guest
reply icon Replying to comment of Guest-914685

is there any way I can get info she just did my wedding and my father is really sick and I cant get any pic please help

Guest

Anonymous, feedback and common law it sounds like you are defending her ? I think I know who you are?

Guest

Sounds like this *** just got EXPOSED. It's unfortunate that these hard working individuals got scammed on what's supposed to be a blessed day. I would recommend that civil and criminal action be taken on her.

Guest

your BF/ Husband works @ ULC Limousine in Buena Park.

ask for Cruz

Guest

Cynthia Cruz is a scam she commits fraud it happen to me at my wedding and I have come in contact with someone else she is doing this to! Please contact me so we can all sue her don't let her intimidate you she is nothing but BS!! She steals money easily!! Please don't hesitate in contacting me

Lil_latin_chick91@***.com

And I put her on yelp so all the people she is commiting fraud to can write reviews !!!

Guest
reply icon Replying to comment of Guest-669475

She works at Los Alamitos military base and her real name is Cindy Haro

Guest
reply icon Replying to comment of Guest-727457

They told me she's a volunteer, we should get a TV news to make a story about her so everyone know who she is and w hat she looks like and especially what she doing :(

Guest
reply icon Replying to comment of Guest-768270

I wouldn't do anything and drop the drama she hired a private investigator, and sent a sheriff to my home and work to serve me court papers she's getting everyone for slander and defamation of character (google it)its a crime you may have her adderess but she most likely has yours to. you can make yourself "anonymous" but since she is working with law enforcement closely they can easily track your IP Adderess on the computer, cellphone, laptop, ipad you use. Be Careful!!

Guest
reply icon Replying to comment of Guest-768270

If media gets involved in which I highly doubt she will become famous people love drama and like to get to know the person other people go out of their way to make him or her look bad. if you go to her home she can get you for harassment, if you say something bad about her in a "written form" she can get you for slander, if you come in direct contact with her she can get you for assault and battery, is it worth the time, the trouble, the arrest, the court hearings, and it will be on your record trust me she isn't worth it. Sometimes its beneficial to study your common laws before doing something dumb.

Guest
reply icon Replying to comment of Guest-669475

"And I put her on yelp so all the people she is commiting fraud to can write reviews !!! "

Wow you actually did that?

You created a Yelp account about her?

and your admitting it? That's Illegal.

Guest
reply icon Replying to comment of Guest-669475

I am being scammed and harrassed by her and her daughter I recently sent you an email

Guest
reply icon Replying to comment of Guest-1312197

Gurl

Guest
reply icon Replying to comment of Guest-669475

I need to speak to you she just did this and my father is sooo sick and I cant get not 1 pic of him

View more comments (18)

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