New Reviewer

Poor service

They've had my bike for 6 months and still haven't done anything with it. Even for a major repair, which it doesn't require, this is way too long.

User's recommendation: Don't bother using their service dept.

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#3310898 Review #3310898 is a subjective opinion of poster.
Virginia Beach, Virginia
Preferred solution
My bike repaired, at a fair price.
New Reviewer

Virginia Beach Cycle World and Suzuki

With rising gas prices motorcycles sales have increased significantly. Buyers beware, if ordering accessories for your new toy motorcycle expect long delays on receiving. I purchased a Suzuki Boulevard C50 from Cycle World in Virginia Beach Virginia. At the time of purchase I ordered a windshield, back rest, saddle bags and passenger floor boards. I was told that the order will take 3 to 4 days. For the windshield this was delivered close to promised time. After 6 weeks of waiting for the remainder of the accessories I still have not received the parts. Both Cycle World and Suzuki gave me the impression that it is the customers issue and that the customer should cheerfully give them your money and the will get you the product when it is convenient for them. You will quickly become a difficult customer if you insist on receive your purchased items in a timely manor. Do not let them bully you. Contact your local Consumer Protect agency, your state Consumer Protection Agency and the Federal Consumer Agency. There are laws to protect you.
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#129509 Review #129509 is a subjective opinion of poster.
Norfolk, Virginia

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