Cycle Sports Center, Orlando
Horrible Service Department. Poor attitude, very Slow in their work, NO FOLLOW THROUGH or adequate Communication with Customer whatsoever. They did not follow my instructions and charged me for work I specifically asked them not to do. I got so tired of waiting for a simple inspection procedure, I finally called and asked them not to the work, I called them TWICE actually. They finally called me back and said the work was already done even though when I called them they SPECIFICALLY told me there were 3 other repair orders still ahead of me (after 4 days of waiting !!!) and no work was done. When I dropped off the bikes they said it would be done within 24 to 48 hours. Never once did they call me to explain why they were late or behind. I called a total of 6 times. And got ripped off in the end. I said a prayer before I walked in to pick up my bikes and said another prayer for them when I left. They obviously need it. I have forgiven them and hold no ill will in my heart, but I WILL NEVER EVER take my Bikes there for repair. I suggest the same to anyone who reads this posting. it was so pathetic. Save your money and spend it on a service department that really deserves your business.
Washington, District Of Columbia
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