Jonathan M Mlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

No refund check

I can't not get in touch with anyone about my refund check of 800 dollars I need someone to get in touch with me at 980444****
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Loss:
$800

Preferred solution: Full refund

User's recommendation: Not to shop

Anonymous
map-marker Chesterland, Ohio

Broken tire sensor

Tire sensor was broke mounting tire. THEY SAID IT WAS ALREADY LIKE THAT. They broke it with tire machine.
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User's recommendation: Don't shop at cycle gear

Anonymous
map-marker Cleveland, Ohio

Broken tire sensor

Had new tires mounted and they broke my tire pressure monitor told me it was rolling around in tire.
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Barry P Qrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lauderhill, Florida

Extremely rude and arrogant salesman

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He told me to move my car when there was nobody in the parking lot open the door at 9:57 so I open the door and asked if they were open and he was extremely rude from the outside told me they were closed then at 10 he open the door and slammed with me standing there and did not even acknowledge me extremely rude and unacceptable I was there to buy a brand new helmet a pretty expensive helmet I might add but he was so rude I couldn't go in for a fitting I have shopped there many times my son myself and my brothers we have spent a lot of money in that store in Lauderhill the salesman's name was Brian I'm not happy at all very rude and unacceptabl this is not the first time I've had a problem with childlike Behavior from people in Cycle Gear
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Loss:
$1

Preferred solution: Let the company propose a solution

User's recommendation: Know what you want make sure you have it get in and get out

Anonymous

Cycle Gear - They still publish = Will price match any competitor

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Called Sunday to make big order - but the 1-800 call did not care or said they can not price match tires or OEM parts? Spent thousand with your company up keeping my 3 motorcycles and get a response right away that your company no longer price matches? Let me know if this is a new policy - I will start ordering from e-bay only if this is the case and let my thousand of followers know that Cycle Gear is not the place to get motorcycle parts... {{Redacted}}
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Reason of review:
Poor customer service

Preferred solution: Price reduction

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