New Reviewer

Over charging and lying to me

today 1 pm they wanted more money for a service i say was already covered. everytime they call they always come up with a new reason i need to pay again
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ID
#1583672 Review #1583672 is a subjective opinion of poster.
Location
Louisville, Kentucky
Reason of review
Pricing issue
Loss
$2890
Preferred solution
Full refund
New Reviewer

They alway have a new way to say you need to pay more

the last time is spent money with this company they said i had never had to pay for anything in the future. but every time it's something new that was not included. cut your loses run away as fast as you can
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ID
#1583609 Review #1583609 is a subjective opinion of poster.
Location
Louisville, Kentucky

New form of scam

I got a call from them claiming they owed me a refund for services they performed on my system. I asked how I paid for this service and was told they "charged it to my plastic." (I realized at this time they were trying to scam me.) I said "okay, just credit back to the card they charged." He then told me he needed access to my computer for me to fill out and electronically sign a refund form. I told him "no one gains remote access to my computer and disconnected the call. He called back saying the call was dropped and I again disconnected. He called back a third time. This time I did not answer.
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ID
#822055 Review #822055 is a subjective opinion of poster.
Location
Pensacola, Florida
Reason of review
Problems with payment

Cyber pc experts scam

They lock your browser with a recurring pop-up claiming to be Apple or Microsoft tech support and that your computer is under threat. Re-booting will not get rid of the pop-up so the less tech -savvy of us get sucked into calling them. They have Indian accents and are very friendly then proceed to 'fix' the problem then warn you that your system is still vulnerable so you had better buy their ' protection' immediately. I foolishly bought $450 for 4 years protection then twice, later on, got the same pop-up and was told, afterwards. that i needed even more protection($600). I demanded my $450 be refunded. Naturally, they refused. I suspect they make a lot of money with this scam because I am not a *** person an they suckered me.
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1 comment
#1201666

I had the same problem with Cyperpcexperts.com. they locked my screen and I needed to call I have a lifetime membership with them at first it seemed ok but then they kept calling me telling me my computer was at risk.

When my screen locked up I called them and they fixed it but they told me my IP ADDRESS was being used in Russia. The showed me my account and password that have been hacked. They told me I needed to pay $2,000 to purchase tools to fix the IP ADDRESS. I refused they then offer a discount for $1,000.

I said no they started yelling at me that it is my fault that others are being hacked with my IP address . I told them to realise my screen and they would not. I told them i was calling g the Satellite Police anf the FBI to report them. They released my screen.

I hung up. Today they have called 3 times and I have not answered. I unplugged my computer and removed the battery so they cannot get into it. I took the computer to a professional expert and they told me this was a scam.

That my computer was fine.

I want everyone to know this BEWARE of cyperpcexperts!!!!They say they are based in CA but actually they are in India.

ID
#769113 Review #769113 is a subjective opinion of poster.
Location
Enumclaw, Washington
Cons
  • Deceptive business practices
Reason of review
Not as described/ advertised
Loss
$450
Preferred solution
Full refund

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