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CWS Apartment Homes

CWS Apartment Homes

www.cwsapartments.com
What is your customer experience with CWS Apartment Homes?

CWS Apartment Homes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 3 customer reviews; consumers are mostly dissatisfied and recent recommendations include "Boycott these prop". Reviews cite high price levels and poor handling of refunds and deposits.

Positive Feedback

Reviewers did not report positive interactions or notable service strengths in the posted feedback.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and insensitive managers.
  • Billing errors and unclear move-out charges led to disputes and alleged wrongful extra charges.
  • Poor communication, unresolved maintenance, noise issues, and perceived unfair rent handling.

Key Takeaways for Future Customers

  • Check recent CWS Apartment Homes reviews before signing.
  • Document billing, deposits, and move-out agreements and verify charges promptly.
  • Be cautious about relying on staff promises and consider alternative apartment communities.
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Show reviews that mention
marquis waterview manager amber waterview place marquis issues side week email
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Natalie V Wzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

UNJUST MOVE OUT ISSUE

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AI Highlights
  • - I was told I would get about $1100 back, but there were no status updates.
  • - Now I am told I owe $319 after a mistake, and I want it waived.
Updated by user Sep 29, 2025

Still pending a response

Original review Sep 29, 2025

I am writing because I am having major issues with my old complex, 44 South. I lived there for a month when I unexpectedly had to move out.

I was told there was an 8 week concession charge. After I moved out, I recieved an email stating that I would be receiving about $1100 back. I kept following up on the status of the check with no response. Finally today they call and tell me they made a big mistake and I actually owe $319.

I get it mistakes happen but going from telling someone you are receiving $1100 from us to you owe us money is unjust. I would really appreciate it if we could forgo this $319 and call it even.

This was a mistake on YOUR side because your employees cannot perform a simple task. Why should I be penalized?

Loss:
$1100

Preferred solution: Price reduction

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Levonne Dsu

Stay away from Marquis @ Waterview.

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Amber from Marquis @ Waterview is probably the worst, most insensitive manager that i have ever encountered.

Stay away from this place.

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Abc A Vqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst service,never rent these properties,I have filed a complaint

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Every month they add up extra charges for no reason and no explaination.. worst customer service ever received

Preferred solution: Full refund

User's recommendation: Boycott these prop

View full review
Anonymous
map-marker Doylestown, Pennsylvania

Someone in the office giving a person that lives on the property free rent

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This for the owner Check everyone rent for the month of April check how much they paid for the month because 3 bedrooms are more than 1300 check water bill

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Anonymous

Horrible apartment community

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AI Highlights
  • - Noisy neighbors and a barking dog have been ongoing issues.
  • - Parking spot reservations and staff apologies show poor communication and organization.

I am honestly getting on my ABSOLUTE last leg here with this community. I have had enough.

From the noisy neighbors being rude at all hours of the night, to the obnoxious dog that barks almost all day, daily (all in which I have been recording and documenting so if needed I will be proceeding with a small claims court case) to now the reserved parking spot I have been waiting weeks for is was “apparently already reserved”. I am just sick of all of this and all your staff can do is say “SORRY?” That is completely unacceptable. It really appears this community and its staff have a communication issue. How do you reserve a parking spot for me that was allegedly already reserved?!

I am not buying it. How unorganized. I should have trusted all of the negative reviews and should have not signed with this community. I have had nothing but terrible experiences.

This is incredibly disappointing that I have had so many problems here and I just get a “sorry”. How unprofessional.

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1 comment
Shannon M Nxm

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Ty Wilde
Ty Wilde

Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.

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