Cuyana
Cuyana Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cuyana has a 3.0 star rating based on 2 customer reviews; consumer sentiment is mostly neutral with a 50/50 split between positive and unfavorable. Recent recommendations urge the company to please answer the phone and contact customers directly.
Key Takeaways for Future Customers
- Check Cuyana reviews for notes about customer service responsiveness.
- Confirm shipping address immediately after ordering to avoid delays.
- Monitor billing and contact for refunds if duplicate orders appear.
Negative Feedback / Risk Areas
- Frequent customer complaints about unanswered phone calls and slow email responses.
- Issues with changing shipping address after ordering.
- Reports of duplicate orders and unexpected charges.
Positive Feedback
One reviewer praised follow-up when a promo code error was fixed; reviewers value location and website and note a low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cuyana has a 3.0 star rating based on 2 customer reviews; consumer sentiment is mostly neutral with a 50/50 split between positive and unfavorable. Recent recommendations urge the company to please answer the phone and contact customers directly.
Key Takeaways for Future Customers
- Check Cuyana reviews for notes about customer service responsiveness.
- Confirm shipping address immediately after ordering to avoid delays.
- Monitor billing and contact for refunds if duplicate orders appear.
Negative Feedback / Risk Areas
- Frequent customer complaints about unanswered phone calls and slow email responses.
- Issues with changing shipping address after ordering.
- Reports of duplicate orders and unexpected charges.
Positive Feedback
One reviewer praised follow-up when a promo code error was fixed; reviewers value location and website and note a low price level.
Media from reviews
Turn one complaint into a collective action
Orland Park, Illinois
Change shipping address
- - I requested ship address change 5 minutes after order.
- - Address unchanged; wants Stephanie Johnson at 2336 W Addison St, Chicago, IL 60618.
I have requested a change in shipping address five minutes after I have placed the order.
I actually never provided the shipping address that automatically supplied my own billing address as the shipping address, which is not the case.
I have sent several emails and tried calling, but have not gotten any finalization as to the change I requested
I want the shipping address to go to Stephanie Johnson
2336 W. Addison Street apartment 2 H
Chicago, IL 60618
Please let me know when its completed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerChanging shipping address
- - Caller hasn't received a reply.
- - Change shipping address to Stephanie Johnson 2336 west Addison St Apt 2H, Chicago IL 60618.
No one has answered, I keep trying to call, but no ones answering.
If it is easier, you can call me back at 708-927-****. All I need done is change of shipping address.
To
Stephanie Johnson
2336 west Addison St
Apt 2H
Chicago, IL 60618
User's recommendation: Please answer the phone
Duplicate orders
- - No order confirmation; a second order appeared.
- - Two orders; one should be canceled.
- - Impossible to speak to a human.
I ordere a gift for my granddaughter on Sunday. My email said i had left something in my bag.
But showed me nothing. I received no order confirmation so i reordered. Now i see TWO are being sent. I only want one of course.
Please cancel one order.
Impossible to speak to a human!! I would rate below 1 if possible
Southbury, Connecticut
The promo code you sent me doesn’t work
- - I contacted the company the day after submitting the review.
- - They said the code was case sensitive and the case given was wrong.
I contacted the company directly the day after I sent in this review. They were very good.
We did it several back-and-forth till they understood that the code they gave me was case sensitive, except that they gave me the wrong case. Once they realized their mistake, they took full responsibility and offered an additional discount..
Bottom line, they did the right thing by the consumer and I will always say good things about this company because of it.
User's recommendation: Contact the company, Direct
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion abt phone purse
I see 2 phone bags Is there room for credit cards &
money in either one? What is the difference btwn $198 & $248?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerY'all just took over $400 dollars from me that's was not authorized
Yall keep taking 102.34 then yall took 103 then yall took 104 what is going on if I dont get a response in a hr. Im calling my lawyer put my money back
Preferred solution: Full refund
User's recommendation: Do not use this I did one transaction and they kept taking money
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