
Cute Panda Store
Cute Panda Store Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cute Panda Store has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified ReviewerBeware of what the company claims about their products
On January 19, 2020, I placed an order in cutepandastore.com. The product specifications states the following : PROTECT: This basic slipcover shields and protects your furniture from spills, stains, wear and tear to prevent it from getting ruined.
It is great for homes with pets, or for anyone seeking an economical solution for furniture protection.
Their is even a short video in the website showing that the couch covers are waterproof. The product I received is not waterproof. I also did not received the design that I ordered. There was a delay of shipment because the Coronavirus and warehouse is in China.
Customer service was not proactive in updating me of the delay. Customer service also mentioned that they were going to send pillow covers but I never received them. I paid $ 39.95 for a couch cover I thought was waterproof and when I checked the website the price is $ 24.95.
I called the phone number listed in the website but that number is not in service. I emailed customer service but havent heard back from them.
- Customer service is not pro active in updating customers
- Warehouse is located in china
- False advertising
Preferred solution: Full refund
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