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Cute Panda Store

Cute Panda Store

cutepandastore.com
What is your customer experience with Cute Panda Store?

Cute Panda Store Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Cute Panda Store has a 1.0 star rating from 1 customer review; consumers report poor product accuracy, unresponsive customer service, and a high price level.

Positive Feedback

The listing and website presentation suggested protective couch covers and extra items, but the lone reviewer did not receive the promised waterproofing or correct design.

Negative Feedback / Risk Areas

  • Order did not match product claims and promised waterproofing.
  • Shipping delays with limited updates and an unreachable phone number.
  • Price discrepancies and no response on refunds or promised pillow covers.

Key Takeaways for Future Customers

  • Check Cute Panda Store reviews and confirm product specs before buying.
  • Expect potential Cute Panda Store customer complaints about customer service and consider risks like refunds or auto-ship issues.
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Beware of what the company claims about their products

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AI Highlights
  • - Order Jan 19, 2020 on cutepandastore.com.
  • - Couch cover not waterproof and not the design.
  • - Shipment delayed; pillow covers not received; paid $39.95.
Cute Panda Store - Beware of what the company claims about their products
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Cute Panda Store - Beware of what the company claims about their products - Image 5

On January 19, 2020, I placed an order in cutepandastore.com. The product specifications states the following : PROTECT: This basic slipcover shields and protects your furniture from spills, stains, wear and tear to prevent it from getting ruined.

It is great for homes with pets, or for anyone seeking an economical solution for furniture protection.

Their is even a short video in the website showing that the couch covers are waterproof. The product I received is not waterproof. I also did not received the design that I ordered. There was a delay of shipment because the Coronavirus and warehouse is in China.

Customer service was not proactive in updating me of the delay. Customer service also mentioned that they were going to send pillow covers but I never received them. I paid $ 39.95 for a couch cover I thought was waterproof and when I checked the website the price is $ 24.95.

I called the phone number listed in the website but that number is not in service. I emailed customer service but havent heard back from them.

Loss:
$40
Cons:
  • Customer service is not pro active in updating customers
  • Phone number listed is not in service
  • False advertising

Preferred solution: Full refund

View full review

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