Custom tiki huts spring hill florida kept money no product
I sent a 7000.00 deposit in jan 2017to order tiki hut to be built at my home . received a phone call from owners husband in feb 2017 stating owner was in hospital and that they could not do the job, he told me he would send back as much of the deposit as possible that some had been spent or stolen! received a check from owners sister for 6000.00 with assurances that the rest would be returned as soon as owner got out of hospital and business resumed. made repeated attempts to contact owner or husband with no results! finally reached owner by pretending to want to go ahead with construction of hut, After 6 months she informed me that materials for original job had to be special ordered and there would be no refund! I do not feel that I am responsible since they were the ones to cancel the project, not me. CONSUMERS BEWARE of this company they will take your money and give you nothing in return!!! 6 months is being very patient to wait on a refund and if a company that has been in business as long as they have cannot afford to refund 1000.00 then there is something very wrong with ownership and business ethics. William Adams 423 605 ****
Custom Tiki Huts Owner
Reason of review
Poor customer service
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