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CURLSMITH

CURLSMITH Reviews

curlsmith.com
What is your customer experience with CURLSMITH?

CURLSMITH Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CURLSMITH has a 1.5 star rating from 1 review; recent recommendation says "don't ever order from curlsmith" and consumers report mostly dissatisfied experiences.

Positive Feedback

Reviewers value discounts and special offers and note product pricing is high.

Negative Feedback / Risk Areas

  • Undelivered orders and unresponsive customer service reflected in CURLSMITH reviews.
  • Duplicate charges and billing issues causing requests for refunds.

Key Takeaways for Future Customers

  • Expect potential delays; check auto-ship or subscription settings and bank statements.
  • Document communications when pursuing resolution for customer complaints.
View full overview ›

Media from reviews

CURLSMITH - Undelivered product
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Nita J Btp

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Verified Reviewer

Undelivered product

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AI Highlights
  • - Order not shipped before Christmas; not received.
  • - No replies via email or chat; cancellation failed.
  • - Out £25 with no product and no contact.
CURLSMITH - Undelivered product

i ordered a curl quenching bottle just before christmas . It has still not been shipped .

I tried everything , email chat box ect . no reply . I even tried cancelling the order via chat . this did not help as well .

I am out now of 25 pounds with no product at all . i have no idea who to contact next

Loss:
$25

Preferred solution: Full refund

User's recommendation: don't ever order from curlsmith

View full review
Anonymous
map-marker Chandler, Arizona

Charged twice when I only purchased one time.

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AI Highlights
  • - There are two pending payments: $101.35 and $114.28.
  • - The order was placed on Saturday January 6.
  • - Please check and respond before both orders ship.

Curlsmith Order # 132929****

2 Payments pending - One for $101.35 One for $114.28

This order was placed on Saturday January 6. I know I just ordered one order.

Please check into this for me.

I know this is a mistake. Please let me hear from you regarding this problem before both orders are shipped out.

Found this error while checking my bank statement.

View full review

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