Anonymous
map-marker Avon, Indiana

Buyer beware repair shipping cost is $750

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I purchased my Curatron 2000XPSE on April 14, 2020. In Feb 2021 it quit working, so I sent it in for a warranty repair.

Curatronic provided me a return shipping label and after the unit had been repaired I got an email stating that I would have to pay $750 for shipping and handling both ways because that is not covered under warranty.

I sent an email complaining about what seemed to an extremely excessive cost for S&H and I received an very rude email back from Ben Philipson the CFO of the company.

I have to pay this S&H fee or I will not get my unit returned. I should have been told the expected cost to ship from the US to Israel and back, for if I would have known I would have taken the machine apart and fixed it myself.

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User's recommendation: Do not purchase Curatron

2 comments
Guest

Thank you so much for this information! It is really helping me make the decision to not purchase even though the machine has helped me so much. It’s a lot of money to spend for a machine that can’t be serviced locally.

Guest
reply icon Replying to comment of Guest-2265662

Certainly a consideration if you are buying outside of Israel

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Anonymous
map-marker Plano, Texas

No claimed results, only worsening condition

computerized health care equipment that claims to rebuild cartilage & bone density! Three in family used faithfully 2x daily for over a year, got no improvement, only worsened!

They are still advertising these 'CLAIMS'.

Very expensive & a rip off. Would like it exposed.

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Reason of review:
Not as described/ advertised

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