Curate Health in UK
Curate Health in UK Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Curate Health in UK has a 1.7 star rating from 4 reviews with mostly dissatisfied customers; rating distribution shows 75% unfavorable and no positive entries.
Positive Feedback
Prices noted as cheaper than many alternatives and some prior orders were delivered reliably before recent issues.
Negative Feedback / Risk Areas
- Repeated reports of no communication and lost or very late orders reflecting Curate Health in UK reviews and Curate Health customer complaints.
- Zero or horrendous customer service wait times and bounced emails blocking support.
- Requests for refunds and unresolved billing concerns after money taken despite stock issues.
Key Takeaways for Future Customers
- Expect potential delays and verify refund policies before ordering.
- Consider alternative suppliers if timely medication delivery and reliable customer service are essential.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Curate Health in UK has a 1.7 star rating from 4 reviews with mostly dissatisfied customers; rating distribution shows 75% unfavorable and no positive entries.
Positive Feedback
Prices noted as cheaper than many alternatives and some prior orders were delivered reliably before recent issues.
Negative Feedback / Risk Areas
- Repeated reports of no communication and lost or very late orders reflecting Curate Health in UK reviews and Curate Health customer complaints.
- Zero or horrendous customer service wait times and bounced emails blocking support.
- Requests for refunds and unresolved billing concerns after money taken despite stock issues.
Key Takeaways for Future Customers
- Expect potential delays and verify refund policies before ordering.
- Consider alternative suppliers if timely medication delivery and reliable customer service are essential.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very late order
I am still waiting for my order to arrive. Seven weeks now.
I want a full refund. Never get a reply via email, never get an answer on the phone; the company is a joke!
- Cheaper than most
- Lost orders
- Zero customer service horrific wait times
Preferred solution: Full refund
User's recommendation: Stay away from them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo communication or meds received
- Order #256699: 15mg charged 16/6; no stock notice.
- Video consult delays; photos requested; emails bounce; offered 10mg and accepted; order on hold.
Sent a legal letter as advised by Trading Standards and Citizens Advice. They then sent me emails & Tele calls offering huge discounts.
They have issued a refund so fingers crossed. Also my bank has asked for a charge back.
Order: #256699
The same here, after 8 mths of good service until now. They took money for 15mg on 16/6 without telling me no stock.
Then I had to wait for video consultation after sending many emails they asked again for photos (have sent pics 3 times). Was offered 10mg I accepted. Now they are saying Order on hold pending photos and all my direct emails are bouncing back as Spam. Used their website ticket messaging no reply.
Today 4/7 will miss 2nd injection. What else can I do as don't want to move suppliers and start back on 2.5mg.
- Treatment for loyal customers and communications non existent
Preferred solution: Deliver product or service ordered
User's recommendation: RUN no Customer Services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerORDER NOT FULFILLED - NO COMMUNICATION!!
- Poor Curate service; stock delays and payment taken at order.
- A video consultation was required; waited two weeks, then heard nothing about despatch.
Order number #257244: Poor service once again from Curate. Been with them for over 6 months but things have really gone downhill.
My last pen was delayed for nearly a month due to stock issues, though they did not communicate this and happily took my money at point of order. This time I allowed even more time for my order to be fulfilled but they requested a video consultation. I had to wait two weeks for a slot, but duly completed it last Friday and received a call from a pharmacist later the same day to say I was approved and the pen would be despatched urgently to ensure I dont miss my next dose. Unsurprisingly, I have heard nothing and my Curate account has not even updated to show Ive had the consultation, never mind been approved.
Come on Curate!!! You need to do better than this .
User's recommendation: DO NOT USE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Lack of Communication
Company fixed the issue and I have been provided with apology.
I have been trying to contact you through telephone, email and web messaging since Monday, when can I expect a reply?
What is the best way to contact them as email is not working.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Nottingham, England
Not happy with the time scale of order and no correspondence
Placed order on 20th October still no order no updates nothing
Not happy with the service or time scale as it says 2 days were on 4 so far
User's recommendation: Place order else where
Companies Similar to Curate Health in UK
LloydsPharmacy Online Doc...
AYP Healthcare
“Sent off for medication but haven't received it yet. Tried calling and texting, no reply. Don't waste...“
INSTI
“Please help me My instgram account *** this account photo and video please help me 
My instgram...“
Aytu BioScience
“I had submitted an order on Saturday last week and it was denied called the credit card company and they...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Order: #256699 The same here, after 8 mths of good service until now. They took money for 15mg on 16/6 without telling me no stock.
Then I had to wait for video consultation after sending many emails they asked again for photos. Was offered 10mg I accepted. Now they are saying Order on hold pending photos and all my direct emails are bouncing back as Spam. Used their website ticket messaging no reply.
Today 4/7 will miss 2nd injection. What else can I do as don't want to move suppliers and start back on 2.5mg.