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For our wedding we made a purchase on Cuptainers of what were listed as "Linen Doiles" for a total of $103.52. What we received were cheap paper doilies. The day after we received our order I contacted the company to inform them of what we received. They said that the...
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Anonymous
Cuptainers

We apologize for the incorrect item description. We are currently updating our website, which includes making sure all descriptions are correct and up to date. When you were...

I would recommend for people to stay away from this company. First of all their website is a tad confusing, but don't expect someone to answer the phone if you call with a question. I ordered deli containers with lids. The lids arrived in a timely fashion, although...
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Anonymous
Steve

Hey there Cheeselovr, this is Steve from the WEBstaurantStore. I just happened upon your post while looking for mentions of our website and wanted to say THANK YOU for saying...

I ordered from Cuptainers and I' m very pleased with the quality of the product. My order arrived in 3 days which was excellent. I see bad reviews but that doesn't stop me because customer service was excellent and my item was received and i didn't have any...
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Cuptainers , of Bayonne. New Jersey. I ordered some plastic cake displays which they had in their catalog. 2 weeks went by and no order so I called and spoke to Liz and she told me that the company they order from went out of business and they would refund my money...
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Anonymous
Liz

Good morning, This is Liz from Cuptainers. I would like speak with in regards the to the order that was placed and you were never refunded for. Please give me a call at your...

I ordered catering articles for several large events. My VISA account was charged for these materials. I recieved a partial order, and when I phoned Cuptainers several times I was told that a second package did go to UPS. I used the tracking number and phoned UPS to...
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Anonymous
Sherry Lynns Gluten Free

Cuptainers stole my money too. I spent over a 1/2 hour on the phone with there so called customer service who didn\'t even know the correct dia. of the cake dome and only offe...

Anonymous
veryunhappy

It would be extremely hard to believe they are under new management considering my order was incorrect, have called several times with no answer, left several messages and sti...