filters
state:
Show
city:
Show
For our wedding we made a purchase on Cuptainers of what were listed as "Linen Doiles" for a total of $103.52. What we received were cheap paper doilies. The day after we received our order I contacted the company to inform them of what we received. They said that the items were "linen LIKE" even though it didn't say this in the item description on their site. I told the representative that these would be of no use to us and that I wanted a...
Read more
Anonymous

Cuptainers We apologize for the incorrect item description. We are currently updating our website, which includes making sure all descriptions are correct and up to date. When you were...

I would recommend for people to stay away from this company. First of all their website is a tad confusing, but don't expect someone to answer the phone if you call with a question. I ordered deli containers with lids. The lids arrived in a timely fashion, although I thought they appeared to be the wrong size. When the bottoms arrived 3 weeks later, it was obvious the lids were not going to fit. I called customer service, and obviously...
Read more
Anonymous

Steve Hey there Cheeselovr, this is Steve from the WEBstaurantStore. I just happened upon your post while looking for mentions of our website and wanted to say THANK YOU for saying...

I ordered from Cuptainers and I' m very pleased with the quality of the product. My order arrived in 3 days which was excellent. I see bad reviews but that doesn't stop me because customer service was excellent and my item was received and i didn't have any problem. I actually referred a lot of friends there and they have absolutely no complaints. One of my friends ordered the wrong item by mistake and she called customer service and...
Read more
Cuptainers , of Bayonne. New Jersey. I ordered some plastic cake displays which they had in their catalog. 2 weeks went by and no order so I called and spoke to Liz and she told me that the company they order from went out of business and they would refund my money back and so far no money. I am tired of these one person companies who just drop ship and don't bother to please a customer. I called back and got the same response, We will...
Read more
Anonymous

Liz Good morning, This is Liz from Cuptainers. I would like speak with in regards the to the order that was placed and you were never refunded for. Please give me a call at your...

I ordered catering articles for several large events. My VISA account was charged for these materials. I recieved a partial order, and when I phoned Cuptainers several times I was told that a second package did go to UPS. I used the tracking number and phoned UPS to find they had never recieved a second package from Cuptainers. I made numerous phone calls with requests to phone me back. I did not recieve any calls back. I called over and...
Read more
Anonymous

Sherry Lynns Gluten Free Cuptainers stole my money too. I spent over a 1/2 hour on the phone with there so called customer service who didn\'t even know the correct dia. of the cake dome and only offe...

Anonymous

veryunhappy It would be extremely hard to believe they are under new management considering my order was incorrect, have called several times with no answer, left several messages and sti...

Contact Cuptainers

Headquarters Address:
Cuptainers
59 N Hook Road
Bayonne, NJ 07002
Phone:
(914) 517-5507
More

Companies similar to Cuptainers