New Reviewer

Freezing heated pool

I really struggled with how to put in words how I feel about the treatment of senior citizens and the handicapped from this center. In my blunt and honest opinion I believe that the aquatic center and the county have purposefully set out to rid the center of all senior citizens and handicapped with the exception of those who are enrolled in paid exercise programs. I feel the director of the center(which appears to be a ghost due not ever being available in person or on the phone) has given strict orders to turn the instructional pool into a cube of ice. This pool is suppose to be heated between 83 to 86 degrees, however the temperature is lowering on each visit. I'm guessing on my visit last week it was 68 to 72 degrees. For senior citizens and the handicapped this is extremely dangerous and very uncomfortable. Water at that temperature causes severe muscle spasms and negates the purpose of trying to relieve our aches and pains. I and many others have voiced our concerns over this issue, however it falls on deaf ears. It is time for the director to either resign or take care of the concerns of the centers customers. This aquatic center is large enough to accommodate people of all ages. However it appears they are mainly focused on getting as much money as possible from the families with children. I once voiced my concern and was told to take it to the mayor! That's shows you just how much the staff really thinks of the senior population. It's a shame that a rural county like Habersham can accommodate the needs of all its citizens fairly but Forsyth County is only set out to satisfy the greater needs of those who provide the most revenue. Also I would like to thank the center for its generosity in allowing the seniors and handicapped one full hour on Sunday to soak our aching bodies in a block of ice before opening the floodgates and allowing what feels like hundreds of small children into the pool with us. It's extremely difficult to run for cover without being bumped, splashed and even knocked over before navigating our way through the maze. Shame on you for not caring enough about the handicap and senior citizens to just turn the temperature of the water up.
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ID
#1082406 Review #1082406 is a subjective opinion of poster.
Location
Cumming, Georgia
Product
Cumming Aquatic Center Pool Facility
Cons
  • Non caring and dishonest
Reason of review
Not as described/ advertised

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