Had a coupon free oil change they stripped the oil drain plug
They stripped the drain plug when they changed the oil in my car I drove the car home and parked it in the garage didn't drive it for a couple of days went to drive the car a large puddle of oil under the car. I went back 5 times to the service department talked the the service manager he said they would reimburse me for the fixing of the drain plug that I took my car to another shop. He told me to come back in a couple of days I went back 4 times ( 5 times total.) He was never in his office the last 4 times I left notes on his desk and the bill on his desk. he does not return any calls. The dealership manager said it was not their fault.
Reason of review
Let the company propose a solution
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