CulturesForHealth Reviews
CulturesForHealth Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating based on 4 reviews; consumers are mostly dissatisfied with orders, shipping, and response times.
Key Takeaways for Future Customers
- Check recent CulturesForHealth reviews for shipping delays and product accuracy before ordering.
- Expect to follow up persistently if you need a refund or order resolution from customer service.
Negative Feedback / Risk Areas
- Frequent CulturesForHealth customer complaints cite missing items, wrong products, and unanswered questions about ingredients.
- Many reviews report no refund, poor communication, and slow or nonexistent responses from customer service.
Positive Feedback
Some customers noted quick corrective action when contacted, and the site offers a wide range of cheese-making products.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating based on 4 reviews; consumers are mostly dissatisfied with orders, shipping, and response times.
Key Takeaways for Future Customers
- Check recent CulturesForHealth reviews for shipping delays and product accuracy before ordering.
- Expect to follow up persistently if you need a refund or order resolution from customer service.
Negative Feedback / Risk Areas
- Frequent CulturesForHealth customer complaints cite missing items, wrong products, and unanswered questions about ingredients.
- Many reviews report no refund, poor communication, and slow or nonexistent responses from customer service.
Positive Feedback
Some customers noted quick corrective action when contacted, and the site offers a wide range of cheese-making products.
Media from reviews
Chatham, New York
Bad product
- - Could not reach a rep by phone.
- - Gluten-free sourdough starter showed no bubbling after several feedings; customer requests a free replacement.
I called the number on line and was not able to reach a representative. I received what appears to be a bad product.
It was the gluten-free sourdough starter. I followed the directions to the tee and after the 5th or 6th feeding, there was still no bubbling.
I am calling to request a replacement starter at no expense to me. Please call me at 518-359-****.
- Unknown
- Not sure yet
Preferred solution: A replacement starter
User's recommendation: It depends on the resolution if this uissue.
Tooele, Utah
Missing item
Missing proofing box from the order. The box wasn't even large enough to hold it!
This was for a wedding gift. There was only one box delivered.
- No phone number and they failed to pack a very expensive item
Preferred solution: Deliver product or service ordered
User's recommendation: Bad company don't order from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhat type of Maltodextrin in one of your products - I have a corn allergy
- - Gifted packet of mesophilic cheese starter culture.
- - It contains maltodextrin; I am allergic to corn.
- - Cultures for Health did not answer.
I was recently gifted a packet of mesophilic cheese starter culture. The ingredients say there is maltodextrin in this culture.
I am allergic to corn.
I asked Cultures for Health to let me know if the maltodextrin they use in their product is derived from any corn product. They failed to answer this important question.
- Lots of cheese making products
- Non responsive to consumer
Preferred solution: I would like to get an answer to my question: Is the maltodextrin used in your products derived from any corn based ingredient?
User's recommendation: If you have a corn allergy, be sure you buy from a company that can explain what type of maltodextrin they use. I will not buy from them because they don't respond to consumers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever got my product. No one will answer my emails. Been trying to contact you for months
- - Product not delivered and no refund.
- - Customer service is hard to reach and unresponsive.
- - Emails sent with no reply; wants money back.
Never got my product. Never got a refund.
Cant get a hold of customer service. You make it almost impossible to deal with any issues. Im done!! I WANT MY MONEY BACK, I WILL GET MILK KEFIR GRAIN FROM SOME WHO CARES ABOUT THEIR CUSTOMERS!
I have replied to so many different emails hoping to get some type of response from someone and absolutely nothing.
No even hey this is the wrong department for your concern we will pass it on; nothing. Just give me my money back this company is pathetic!!
- This is pathetic no customer service at all
Preferred solution: Full refund
User's recommendation: No freakin way!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever got my product. No one will answer my emails. Been trying to contact you for months
- - The customer is frustrated with the company and poor interdepartmental communication, having filled out the form before and still facing issues.
I just cant believe this company. I already did all this and here it is again!!
Unbelievable!! More like hideous communication between departments . I am not amused at this point and feel like I keep circling the drain at this point. This is ridiculous.
I fill this out before!!!
OMGOSH I will never deal with this company again. PATHETIC
- Horrible customer service
- Atrocious company to deal with
Preferred solution: Full refund
User's recommendation: STAY AWAY FROM PURCHASING WITH THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever got my product, never got a refund. No one will contact me customer service is non existent
This company is laughable if they arent to busy ripping you off. This is the third time I was sent a review.
- Most horrendous company i ever had to deal with
Preferred solution: Full refund
User's recommendation: H@$% NO
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was sent the wrong product
When I contacted them they quickly sent out the right product and credited me for the including the shipping. Customer service is top notch!
User's recommendation: Great customer service!
When will I receive my order I placed during the Fourth of July sale? It’s been almost 3 months.
- - Large order July 1, 2022; replacement CFH-139198 created after rennet ran out.
- - No update after a 2–3 day promise; rest of the order was in stock.
I placed a large order on July 01, 2022. I sent a message on July 24, 2022 requesting when my order would be shipped.
I received a response from Olivia on July 25 saying they were out of rennet and created a replacement order without the rennet. New order number CFH-139198 and that the rest of the order was in stock. A month later I inquire again. I received a response they would be in touch within 2-3 days.
NO RESPONSE has been received. Could you please check on my order and let me know when or if I will receive it.
You continue to have sales when you can’t process the orders that have been placed and paid for. Hopefully someone in customer service is able to handle this in a quick and professional manner since that is their job!
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