Julie D Foo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my product, never got a refund. No one will contact me customer service is non existent

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This company is laughable if they arent to busy ripping you off. This is the third time I was sent a review.

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Loss:
$25
Cons:
  • Most horrendous company i ever had to deal with

Preferred solution: Full refund

User's recommendation: H@$% NO

Julie D Foo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my product. No one will answer my emails. Been trying to contact you for months

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I just cant believe this company. I already did all this and here it is again!!

Unbelievable!! More like hideous communication between departments . I am not amused at this point and feel like I keep circling the drain at this point. This is ridiculous.

I fill this out before!!!

OMGOSH I will never deal with this company again. PATHETIC

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Loss:
$25
Cons:
  • Atrocious company to deal with
  • Horrible customer service

Preferred solution: Full refund

User's recommendation: STAY AWAY FROM PURCHASING WITH THIS COMPANY

Julie D Olm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my product. No one will answer my emails. Been trying to contact you for months

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Never got my product. Never got a refund.

Cant get a hold of customer service. You make it almost impossible to deal with any issues. Im done!! I WANT MY MONEY BACK, I WILL GET MILK KEFIR GRAIN FROM SOME WHO CARES ABOUT THEIR CUSTOMERS!

I have replied to so many different emails hoping to get some type of response from someone and absolutely nothing.

No even hey this is the wrong department for your concern we will pass it on; nothing. Just give me my money back this company is pathetic!!

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Cons:
  • This is pathetic no customer service at all

Preferred solution: Full refund

User's recommendation: No freakin way!!!

Cynthia H Nhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was sent the wrong product

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When I contacted them they quickly sent out the right product and credited me for the including the shipping. Customer service is top notch!

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User's recommendation: Great customer service!

Christina C Dud
map-marker Ozark, Arkansas

When will I receive my order I placed during the Fourth of July sale? It’s been almost 3 months.

I placed a large order on July 01, 2022. I sent a message on July 24, 2022 requesting when my order would be shipped.

I received a response from Olivia on July 25 saying they were out of rennet and created a replacement order without the rennet. New order number CFH-139198 and that the rest of the order was in stock. A month later I inquire again. I received a response they would be in touch within 2-3 days.

NO RESPONSE has been received. Could you please check on my order and let me know when or if I will receive it.

You continue to have sales when you can’t process the orders that have been placed and paid for. Hopefully someone in customer service is able to handle this in a quick and professional manner since that is their job!

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