Denise J Hqq
map-marker Louisville, Kentucky

I wish I could give them 1/2 a star! Been in a battle with this company for almost 5 months about being charged for a product I NEVER GOT. If you have $300 to throw away order from here.

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They could get all their facts together instead of using 3 or 4 different ppl who don't know what is going on to handle things.

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Loss:
$325
Cons:
  • No product after payment

Preferred solution: Full refund

User's recommendation: Buyer Beware

Vonzell Kud
map-marker Germantown, Tennessee

Incorrect order

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Cuddle Clones - Incorrect order
Cuddle Clones - Incorrect order - Image 2

I cannot get ahold of this company to resolve my issue. I ordered large pajamas and received size small pants.

Even worse, the pants were printed with pictures of some strange dog, not mine, as I had ordered.

The top however was fine- correct size and correct picture. Correct photo is on right.

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User's recommendation: I would not use this company again

Renee S Exq

Need info questions

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Could not leave message and got hung up on. Please call me I need more information and help I am a senior citizen veteran and very interested in getting a cuddle clone of my senior cat who died from heart failure he looked like Morris the cat with the mark in center of his head interested in payment plans and where I can send in pictures of him my phone is. 857 262 **** Renee siegel please call me cannot reach anyone

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Pros:
  • Beautiful memories

Preferred solution: A cuddle clone of my senior cat who passed away affordable payment plan. He looked Morris the cat with the mark in center of his head he was 18 years old

CATHIE S Dqo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Shipment

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Cuddle Clones - Shipment

No customer service. Phone not working.

Chat cuts you off. Fill out the form to be contacted never doI paid extra for delivery by Christmas. Got ship notification on the 12th. Was only a create label.

Never moved its the 19th.

No response, product or notifications. Terrible service!!!

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Loss:
$40
Pros:
  • Cute if i get it
Cons:
  • No delivery no customer service

Preferred solution: Deliver product or service ordered

User's recommendation: No way!!!! Why pay guarantee

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