Cubot Note S Cell Phone Reviews

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Ordered a smartphone *Cubot Note S) from Gear Best. Got a defective battery on arrival. Told them about that and they told me they will send a replacement battery. No news for 10 days and when I contacted them, they said sorry and they said they will ship within 5-7 days business days. After that period of time, no news and nothing was sent. Had to contact then again and they told they were sorry and I have to wait 3-5 business days more. After...
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Gearbest

Gearbest Dear customer,
Thank you for your valuable feedback. We are sorry for the inconvenience.
Please rest assured we will follow your issue and resolve this problem to your s...

3.2
I didn't like
  • Very poor customer service and non-delivery
#853543
I have bought a few small items from Aliexpress and usually have had no problems. The problem occurs when you get a defective product (Mine was a Cubot Note S phone with a non-working bluetooth) , and then you realize the issues. Typical issue will be . - Seller asking you to send back product, knowing well that the shipping fees will be expensive - Seller will on a friendly note try to keep you in a conversation mode, till the dispute period...
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Anonymous

Anonymous Exactly the situation for me too! I returned the defective item at my cost and the seller acknowledged receiving it too! When asked to refund, they did exactly as you have men...