Manufacturer: Cubesmart Category: Storage Units Clear all filters (7 of 7 reviews match)
Weve been struggling for quite a while to pay our 189.00 mo storage. Got 2 months behind and so Cubesmart tacked on 110.00 lien fees!! District manager for Sacramento wouldn't forgo the fees. We were going to pay in 5 days.. Its hard enough to pay these fees when you are struggling because of the economy.. he was not very compassionate!! Soon as we can we need to get out stuff out of there! FEES ARE WAY TO HIGH!!.
Read more
They changed the price all of a sudden and nobody had an explanation as to how it got changed.Then they said they were going to fix it and never did. I was then referred to the district manager Ravinder Singh who was very incompetent and rude. The staff was very unprofessional. They try to rip off customers and hope you don't notice. Funny how my price increased as soon as I signed up for autopay. I will never do business with this company...
Read more
I have had my storage with CubeSmart for 6 years. This year suddenly I get a rent increase postcard that it will go up $35 per month (!). It seems I am being penalized for giving them business for 6 years. I wrote an email to the facility where the storage is and received no answer. I have to say, previously I was able to communicate with them by email, it seems they just ignore emails now. I called, and the agent told me they 1- have to...
Read more
I liked
  • I liked it up to 2015 when staff was friendly and helpful
I didn't like
  • Management
  • Price gouging
  • Pricing

Cubesmart Self-storage Storage Unit Review

MOVE IN ONE YEAR AGO. I GOT TWO OF THE LARGER UNITS. MANGER GOT ME IN AT PRICE I COULD AFFORD. I Have had rate increases that put my payments above what I can pay. If you rent from Cube Smart be ready for taye increases of 10 precent every half year. I need a increase my income
Why do I have to pay an ongoing fee if I don't want to. That decision should be up to me, not them. Also, if you want to pay your bill over the phone using a credit or debit card, they charge a fee for that too. That is like those annoying baggage fees the airlines charge. I am going to search for an honest company that doesn't gouge customers with hidden fees. CubeSmart should advertise their true cost of renting from them. Going elsewhere and...
Read more
I have been a long-term renter and Cubesmart again just increased my rent $30 per month or $360 per year. It is nearly 20 percent! I didn't receive a notice but when I paid this month online I saw the rent increase starting next month. No wonder their profits are through the roof! It is outrageous since they don't have adequate parking and the hours for access keep changing. They also don't have any dumpsters available for clean-out and the dim...
Read more
CubeSmart is exploiting the most vulnerable demographic by squeezing every last dime they can out of customers to fatten executive and shareholders million dollar bank accounts at the expense of the poor lower and struggling middle classes. This is a glaring example of why Sanders' extreme socialist views are resonating with so many people because the wealthy keep getting richer while the lower classes keep having to get by on stagnant low...
Read more