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The Cube smart located in 178 Jamaica Ave has been hiring staff that is extremely unprofessional, the invoices are incorrect and they blame customers for their mistakes on 3/14 '17 on the day of the snow storm, I entered the storage, my bill is up to date and i made my...
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1.0
I didn't like
  • There customer service is poor
#1020992
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Cubesmart - Theft andextortion
Not only did cube smart enter and remove my electric hair and mess when I was hospitalized in the infirmary..... They sold my belongings one days father they wer notified of my hospitalization and being released day of so called auction ! When I arrived I was told...
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2.1
I liked
  • Seriously was in shelter n got sick
#1019891
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They give you the impression when they're selling you that they give higher-end service. After they get you, good luck. So here's my list of issues: 1. They continue to charge me an extra $13/mo for insurance even after I have showed them my homeowners policy that...
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CubeSmart Self Storage Unit Review

#1013088
2.3
I moved to Chicago and had many things stored with them until I could make room for everything at my new place. After getting it all out I noticed that about 20-30 CDs and DVDs had been taken. My wife and I had the only keys and never let anyone else have them. Don't store anything there that you can't stand to lose.
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Cubesmart Storage Unit Review

#1001933
1.0
Our storage unit on Greenback Lane Citrus Heights, CA was broken into, the onsite manager said that she'd meet us at our storage unit because she had to take pictures. She met us but didn't bring her camera. She said that she was going to have to view the camera. The next day when we came back, the office was closed! Do NOT RENT A UNIT THERE. There are people who hang out there all night !
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Cubesmart Self-storage Storage Unit Review

#1001731
MOVE IN ONE YEAR AGO. I GOT TWO OF THE LARGER UNITS. MANGER GOT ME IN AT PRICE I COULD AFFORD. I Have had rate increases that put my payments above what I can pay. If you rent from Cube Smart be ready for taye increases of 10 precent every half year. I need a increase my income
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Your Business Is Not Consumer Oriented Review

#989324
Cube Stupied Mr. ERIC Washington
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Stored things in sealed boxes and did not go back for 5 months. When we returned, boxes were slit open. 30 pair of retro air jorden shoes new in original boxes gone. Star wars collection new in boxes, gone. Signed Patrick Kane jersey, gone. Lock was intact on door....
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cubesmart charges more than their prices listed online. when checking out prices online you select a unit size and then they they list the going rate for that unit. then they show you a sale price. my problem is that because I was a customer with the former owner, they...
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Anonymous

Anonymous So why do you continue to do business with them???

I didn't like
  • Raising prices at will
#1001646
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Cubesmart Corp. Profile......We look to maximize the cash flow from our facilities by increasing rents. CubeSmart = PRICE GOUGERS! CubeSmart is a real estate company and rent as such. Rents only go up. My storage facility was bought out by CubeSmart. They doubled my...
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I didn't like
  • Raised prices within notice
  • Pricing policies
  • Being lied to
#1000571
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Weve been struggling for quite a while to pay our 189.00 mo storage. Got 2 months behind and so Cubesmart tacked on 110.00 lien fees!! District manager for Sacramento wouldn't forgo the fees. We were going to pay in 5 days.. Its hard enough to pay these fees when you...
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Yeah they tease you withva liw rate but since it monthly after you have your unit full they jack up your price...and when you go on line the rate is lower than what you are paying for same unit....then they givevyouvthe line thats is based on availability. ..
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Anonymous

Anonymous Ditto..bait and hook strategy...once they have you in, up goes your rate..when you call franchisee they claim it's corporate policy to raise rates supposedly once a year but y...

STAY AWAY FROM THESE THIEVES! In Atlanta - we had been using a local storage company for years, whom we really liked, were reasonable and, if we were late only charged a $10 late fee. We get paid once a month, and usually would pay several months in advance. Last year...
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Anonymous

Chad Stay away from CubeSmart they will rip you off 9 ways to Sunday

I've been a customer for a couple of years now at the Richie Rd. Location in P.G., Md. I've noticed an assistant that works at my storage location on Richie Road. She's there early, doing things (tcb). I've seen her with mop & bucket...just doing work. Well the other...
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Anonymous

Anonymous My experience at Cubesmart Store 6871 at 10030 Blackhawk in Houston was outstanding. Manager went out of her way to take care of a problem with my vehicle while I was out of ...

3.4
#982356
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