Cub Foods
Cub Foods Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cub Foods has 2.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Close to home, Used to have great deli products, Close by.
Cons: Expensive and still getting worse, Failure to enforce state health laws, Poor management.Recent recommendations regarding this business are as follows: "Avoid at all costs. Target is cheaper and friendlier.", "Shop virtually anywhere else", "Is train your staff", "Go to Super One or Walmart. You will be treated respectfully as a customer.", "Look around first before picking up a food item at any cub and realize the unsanitary mess around the item.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cub Foods has 2.0 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Close to home, Used to have great deli products, Close by.
Cons: Expensive and still getting worse, Failure to enforce state health laws, Poor management.Recent recommendations regarding this business are as follows: "Avoid at all costs. Target is cheaper and friendlier.", "Shop virtually anywhere else", "Is train your staff", "Go to Super One or Walmart. You will be treated respectfully as a customer.", "Look around first before picking up a food item at any cub and realize the unsanitary mess around the item.".
Most users want Cub Foods to offer a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Chaska, Minnesota
Chaska location is awful
Rude employees who never want to help. Cashiers have verbally berated me and other shoppers.
Its one of the few stores I can spend 30 minutes in, check myself out and leave the store without one single interaction with an employee.
If I was not already paying more for nearly everything at Cub (their pricing is not competitive with others in the twin cities) this just adds insult to injury. Do yourself a favor and drive by and shop somewhere where they at least value you as a customer.
User's recommendation: Avoid at all costs. Target is cheaper and friendlier.
Lakeville, Minnesota
Un-happy with prices
I shop Cub Foods because it's conveniently close to my home. But lately the prices have climbed into the stratosphere.
A bag of standard groceries usually rings in around $100.00 give or take. The final straw for me was the $12.00 bag of grapes. Absolutely ridiculous...$7.00 a pound?...WTF! Their prices are far higher than nearly every one of their competitors.
At this point.. (so I don't need to second mortgage my house to feed my family), I will be making the out of the way drive to literally any other grocery store in the area.
- Close to home
- Very expensive
Preferred solution: Price reduction
User's recommendation: Shop virtually anywhere else
South Saint Paul, Minnesota
What the ***
When I went to cub in Invergrove a town I do not live in and never usually shop there I got a voucher for my change .. What do you think would happiness if I filled my cart and said here is a voucher iou fir next time I visit ??
That would be called stealing and cops would have been called... I'm pissed and still feel like they took my money how many people throw it away or never use it?
You can't tell me it does not add up to thousands of dollars a year .. it
When I went to cub in Invergrove a town I do not live in and never usually shop there I got a voucher for my change .. What do you think would happiness if I filled my cart and said here is a voucher iou fir next time I visit ??
That would be called stealing and cops would have been called... I'm pissed and still feel like they took my money how many people throw it away or never use it?
You can't tell me it does not add up to thousands of dollars a year .. it
Obviously you inconvenience me by not giving me my change how about you can make it up to me you bring it to my house so I don't have to make another trip to your *** *** store oh *** my man. And it's not mad about the lawsuit 52 cents I'm mad about the manager saying well it's only 52 cents and then I said I want it call the cops I don't care shove it up your *** this machine is no good.
Well you can have something for 52 cents I said okay give me something for 52 cents well we don't have anything in the store for 52 cents. The bottom line is I told the kid look it I'm not mad at you it's not your choice to do this but I'm sure pissed off at Cub that's for sure and they're going to hear it so there you go have a *** nice day if you feel like you would like to be short and change of your money basically fleeced don't go shopping here at Cub that's my future comments to your customers
Minneapolis, Minnesota
Bad customer service
Customer service was short with me A manager had to be called I almost called the police on Cub Foods
User's recommendation: Is train your staff
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Johannesburg, Gauteng
Donation req
We have a Shelter in Boksburg we shelter the homless and destitude people we have 270 people living in the center 65 are children we are in big need off food supplies , vouchers ,cash donations we also have a Fedinf scheme in Brakpan and Boksburg we feed over 1500 people each day please we need help we are a NPO And do not receive any help from the Goverment
Madelein 071-880-****
Don't be upset or surprised if you don't receive a donation. Cub donates a lot to the food banks that supply local food shelves. Try contacting a food bank and see if they can help you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Maplewood, Minnesota
Disgusting display of unsanitary store(s)
I had one issue a very long time ago with cub and it took two months to resolve one small issue, this I expect will be months minimum!!
So I am in the store shopping and I notice the security secret shopper ppl following me around. I am very shocked due to the fact they know that I know who they are! It's probably because lately I have noticed how badly up kept the store is, and I have pictures behind it. They approach me and say, "I am so sorry, we know you shop here all the time, but the boss told us to watch you.
We are not sure why, we know you're not doing anything wrong, but we just wanted to let you know." I was appalled!!! They kept apologizing, knowing I spend no less than $100 every other day I shop. I have three kids. The sanitary order of that store about made me vomit.
I have pictures to prove with dead flies, off looking slimy bugs under the cold food shelves and stored extra food. Crumbs and dirt everywhere around the frozen food, especially on the bottom shelf. Obviously, they don't wipe or clean anything before they stock. They just keep stacking food on top of dirty, disgusting dust and what looks like mold.
The biggest problem is now I started noticing the same things in my fridge and kitchen floor and around my house. I believe from cub foods being irresponsible with their Sanitary upkeep, it has been passed onto my home whatever pantry pests they have built up in their store is now obviously in my home!!!! I can't afford pest control!! Furthermore, I will send pictures upon request, as there is nowhere to put them in this email.
On top of all this, I looked at my card statements from August 13th and cub was supposed to only charge me $58.99 but on top of that charged me four extra times with two charges of $52 and two more charges of $54!!!
I want a phone call right away to refund this needed money returned. My bank said it's cub's responsibility to make this right!!!
- Close by
- Used to have great deli products
- Tons of locations
- Failure to enforce state health laws
- Poor management
- Poor hiring content understaffed
Preferred solution: Full refund
User's recommendation: Look around first before picking up a food item at any cub and realize the unsanitary mess around the item.
If the store is so bad, why do you keek shopping there?
Minneapolis, Minnesota
Weekly paper of sale items
Making digital only rather than print weekly ads is inconvenient and irritating! Rival Hy Vee just recently put out the paper version, much appreciated!
Please note I do Not! Care to refer to myself or others as P- consumer!
Why are you taking this step backwards for customer satisfaction?
I look forward to hearing from you soon.
Mrs J Eaton
Ptljwe@***.com
Preferred solution: Let the company propose a solution
Duluth, Minnesota
Rude employees and poor customer service.
I have been a loyal shopper of Cub Foods in Duluth since they have opened. Back then all the staff were courteous, helpful and respectful...not anymore.
Now you have young workers that walk around texting or have ear buds in. You ask where something is and then do not even acknowledge you are there. If they do they just reply I don't know and go on with their texting. Even Walmart has personnel trained more appropriate than Cubs.
The older workers are treated like dirt and they are the ones that have made the Cub store in Duluth. The customer service is absolutely terrible. The Manager there was working Customer Service Counter. He saw me standing there for several minutes but waited on a young lady that had just come up to the counter.
He is a sexist *** Also Mason at the Customer Service Counter when he does show up for work is never at the counter.
He is out running around the store for whatever reason it is not helping other customers. I no longer purchase groceries at Cub!
- Used to have great deli products
- Expensive and still getting worse
- Poor management
Preferred solution: Let the company propose a solution
User's recommendation: Go to Super One or Walmart.. You will be treated respectfully as a customer.
"Also Mason" How do you know what "Mason" is doing and when this person is scheduled to work? Are you the local P I T A and resident stalker that no one likes?
I'm betting that you're old, have nothing else to do, and enjoy elevating yourself by creating drama. If this place isn't working for you, find another place to shop.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Maplewood, Minnesota
Disgusting display of unsanitary store(s)
Cub will most likely take months to get to back to me or resolve any part of this complaint!!!
So I am in the store shopping and I notice the security secret shopper ppl following me around. I am very shocked due to the fact they know that I know who they are! It's probably because of the fact that lately I have noticed how badly up kept the store is and I have pictures behind it. They approach me and say "I am so sorry, we know you shop here all the time but the boss told us to watch you.
We are not sure why we know your not doing anything wrong but we just wanted to let you know." I was appauled!!! They kept apologizing, knowing I spend no less than $100 every other day I shop. I have three kids. The sanitary order of that store about made me vomit.
I have pictures to prove with dead flies, off looking slimy bugs under the cold food shelves and stored extra food. Crumbs and dirt everywhere around the frozen food especially on the bottom shelf. Obviously they don't wipe or clean anything before they stock. They just keep stacking food on top of dirty, disgusting dust and what looks like mold.
The biggest problem is now I started noticing the same things in my fridge and kitchen floor and around my house. I believe from cub foods being irresponsible with their Sanitary upkeep, it has been passed onto my home whatever pantry pests they have built up in their store is now obviously in my home!!!! I can't afford pest control!! I will send pictures upon request as there is no where to put them in this email.
On too of all this, I looked at my card statements from August 13th and cub was supposed to only charge me $58.99 but on top of that charged me four extra times with two charges of $52 and two more charges of $54!!!
I want a phone call right away to refund this needed money returned. My bank said it's cubs responsibility to make this right!!!
- Close to home
Preferred solution: Full refund
White Bear Lake, Minnesota
You charged 99 dollars for delivery before I even started the year service which I don't want
The 99 dollars I.was charged for the year service which I dont want. So today I I dont have money for groceries which I need today!!!!
- Good food
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn Center, Minnesota
FAILURE TO ENFORCE HEALTH CODE
I HAVE BEEN A CUB SHOPPER FOR MANY YEARS. IT SEEMS LIKE LATELY EVERY TIME I GO TO CUB IN BLAINE THERE ARE NUMEROUS CUSTOMERS NOT WEARING THE REQUIRED MASKS.
I SPOKE WITH A MANAGER AND HE SAID CORPORATION SAID THEY WERE TO DO NOTHING ABOUT IT. I ASKED HIM, THIS SUMMER IF I WAS NOT WEARING A SHIRT AND SHOES WOULD YOU SERVE ME AND HE SAID NO. WHAT HEALTH DANGER WOULD I BE? I AM 80 YEARS OLD AND SURVIVED LUNG CANCER AND OPEN HEART SURGERY AND DO NOT PLAN ON DYING BECAUSE OF CUB FOODS LACK OF ENFORCEMENT.
I HAVE STOPPED SHOPPING AT CUB AND NOW SHOP AT WALLMART, THEY HAVE A SECURITY OFFICER AT THE ENTRANCE. I ALSO WILL ENCOURAGE EVERYONE I KNOW TO ALSO BOYCOTT CUB FOODS.
- Good quality foods
- Failure to enforce state health laws
Preferred solution: ENFORCEMENT OF STATE LAW
User's recommendation: BOYCOTT CUB FOODS
MN STATE law does not require masks, it actually forbids them. Sorry, go look it up,
Baxter, Minnesota
Requesting mask free times
I have a medical condition after being exposed to Tuberculosis & a year of treatment that wearing a mask can be dangerous to me. I request the store to provide a solution to those like myself
Some of us have health/medical disabilites &;;;;;;;;;;;;;;;;;;;;; SHOULD NOT wear a mask. Cub needs to give times to shop mask free so we can buy food
- Willing to special order
- Mandatory masks-discrimination against disabilites
Preferred solution: Let the company propose a solution
Anyone who claims to not be able to wear a simple little mask, for only a few mins, is NOT the person who should be doing the family shopping. Masks protect the employees from people not-yet-diagnosed with Covid-19 from spreading it all over everything in the store.
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My guess is the register was out of some of the bills or coins needed to give you change. I bet that if you took that receipt to the service desk they could have given you your change.