Wallmouinting TV and Electrical Work

Hello: I had worked done by CTC of Sadsburyville, PA. About 5 months after installing a tv wall mount over my fireplace, the whole back attachments fell out onto the mantle piece (wires, Comcast equipment, etc.) They are suppose to have a one-year warranty on their work as they expressed during installation. However, I have called them 3 times at which time they said they would come out and scheduled a time. All three times they did not show up and never called. They are ignoring me totally. Therefore, I would not recommend CTC. Their own stated warranty for their service does not exist even though they initially said they would fix the problem. This is a bummer! All they had to do is be truthful and say at the original telephone call that they are not going to honor their warranty. To schedule 3 appoints and fail to show up without any apology is not a good way to serve a consumer. We have some 65 guests coming over this Saturday, and their work will be on display. I think they will no doubt lose some future customers when their sloppiness becomes the topic of discussion.l Yes, this is a bummer. Is this anyway to run a business?
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#281727 Review #281727 is a subjective opinion of poster.
Newark, Delaware

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