Anonymous
map-marker Riverside, California

2010 CT Coachworks - Siena 35v Rv Review from Riverside, California

2010 CT Coachworks - Siena 35v Rv Review from Riverside, California
We purchased our Siena in February of 2016. It was in pretty decent overall shape but a few of the decals are faded and there is a stain on the bathroom ceiling but seems to have been repaired. What we love is the floor plan, the appliances and the exterior appearance. Wendy at CT was helpful in rounding up some additional exterior lights as GloBrite is out of business. Our Workhorse chassis has worked flawlessly. We did replace the carpeting with luxury LVT. It's a great coach and since we full time we are hopeful of many years of great service from our Siena!
View full review
Reason of review:
Good quality
Anonymous
map-marker Seattle, Washington

Love my 2007 CT Coachworks

Wish they still made them so I could upgrade to newer. Had seal leak problem when I bought it used last year. Turns out it had been replaced with the wrong seal by the previous owner. Factory sent the correct one. I am a full timer and it is made to live in. Fantastic full sized appliances. Wish it had a smaller steering wheel 4' 9" here and could be a little closer to the pedals...put blocks on the pedals. : ) Drove it from GA to WA last fall...not a bit of trouble, wonderful trip for a 72 year old Granny driver. Got 8 1/2 mpg average through mountains and flat land. Wish it had an electric awning but I plan to upgrade to the add on type with the wind sensitivity feature. Love the stacked washer/dryer and the bath TUB. Tons of storage and I really like the storage bins on the slider that come out with it instead of having to crawl under the slider to ge to them.
View full review
Pros:
  • Great communication
Reason of review:
Good customer service
2 comments
Guest

don't know which photo you are referring to. I don't recall posting one but if I did it is of my ct coachworks

Guest

Picture below the Siena review is of a Fleetwood Pace Arrow. Very misleading!

View more comments (1)
Anonymous
map-marker Leesburg, Florida

Love our Siena

We have owned a 2009 Siena 35V for 8 years and have had very few mechanical issues. We have had some cosmetic issues due to our own fault and CT Coachworks worked with us to get the appropriate pieces to get it fixed. We fulltime and the full size refrig and range are a great asset and also the large sinks. There are a few things I would change. I am short and have trouble adjusting the drivers seat when I am sitting in it because when you find the lever you have to push it away from you to move the seat. The good Lord made me arms too short. The steering wheel could be smaller. At some point we will be taking the carpet out and putting in vinyl flooring. We will also be replacing the roman shades also. They look cheap. Love the "velcroed" valances and swags. So easy to take down and to the dry cleaners. We love our Siena.
View full review
Reason of review:
Fair pricing
Anonymous
map-marker Bothell, Washington

Great ride

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a 2007 CT Coachworks with 8800 miles on it in May of 2015. I absolutely love the interior, especially the kitchen. I am a full timer. I just drove it from GA to WA in 5 days and had a perfect trip. No problems at all, average 8 miles per gallon including up and down mountains and also flat lands. Not a minutes trouble. Plenty of power to get up the hills and very comfortable ride. The only thing I would change is a smaller steering wheel. I am only 4' 9" and can't reach some of the dashboard buttons because the steering wheel is too big. Other than that..it is a very comfortable motor home to live in. Thank you CT Coachworks.!!! JoAnn Smith 4' 9" little old widow lady : )
View full review
Pros:
  • Questions answered in timely manner when i called the company
Reason of review:
Good quality
Tiberius Grh
map-marker Rochester, New York

Happy Customer

We have one of his builds in our fleet of limousines and limo busses. It is a sharp unit and VERY well built. I was lucky enough to get a tour of the plant where he builds his units. I saw that he uses the highest quality materials, even in places that the consumer will never see. He could have cut corners and purchased lower quality brands to save money and increase profit but he takes pride in what he builds and buys the best. As with any new build, there will be issues. Almost every issue we've had were manufacturer defects and NOT the fault of the builder who used their products. When we have had issues, The care, concern, and promptness are unsurpassed! We have many different builders in our fleet of limousines and party buses. CT Coachworks has far surpassed them all with their customer service when issues do arise.
View full review
1 comment
Guest

As an owner of one of their Class-A motorhomes, I am glad to read they at least respond positively to their new customer base of limousine owners.

In 2007 we purchased our 39' Siena NEW and have lived full-time in it since. As a engineering designer(aircraft) I can appreciate what it takes to design a vehicle.

That being said, all I have ever requested from CT Coachworks is a list of the models and perhaps even serial numbers of various units that have failed to operate over the course of years, so that I could have them replaced or repaired.

Going into our 8th year in the Siena I have YET to receive even ONE email in response to my requests. When I call I'm put on hold until I eventually hang up after 30-60 minutes. So much for customer service awareness!

We had to drive all the way up from San Diego to Riverside to get them to properly duct the AC units so that they'd stop dripping condensed water onto our carpeted floor!

According to Dometic AC engineering department, the design of the venting of the Siena is what caused the need to re-duct the units.

(Not one offer to reimburse for the cost of gas to drive up and back either.)

Our next unit will be another brand, probably Monaco or Prevost. At least THEY offer service after the sale.

tina.anthon A
map-marker Visalia, California

CT Coachworks Siena

I purchased my 2008 Siena in summer of 2009 and had many issues to resolve during the breaking in period. So many that I was becoming disenchanted with my purchase. But recently I contacted Coachworks directly and worked with Wendy and Steve to resolve ALL of the issues. They were extremely helpful and understanding and went above and beyond in the servicing of my RV. I am very pleased with my Siena now and looking forward to the camping season. If you experience any issues I would suggest you call Coachworks directly and not deal with your dealer or other service company as they dont know the Siena well enough to work on it properly. Thank you Wendy and Steve (Coachworks) Happy Camper - Tina
View full review
pissedowner
map-marker Livingston, New Jersey

Siena Class A Motorhome is a piece of ***

We bought a new 2007 Siena Motorhome, within the first year it was in the shop 4 times, 2 times for leaking axle seals, 2 times for misfiring spark plugs due to not enough air flow in the spark plug area. 1st long trip we made with less than 7000 miles on the unit and 2 of the outside compartments literally melted from lack of firewall protection between catalytic converter and compartment backwalls. The temperature inside the compartment was 140+ degrees and the only thing between it and the propane tank was the entry door. If it had been closer, my husband, two dogs and I could have been toast. We trailered our car to Idaho & Washington, but couldn't climb mountains faster than 30 miles per hour over the grades. Misfiring started for the third time and spent 3 hours in Portland, OR while a wonderful repair shop installed a airflow duct system, which should have been installed after the 2nd time we had this same problem. During this trip the slide crept out at the bottom 1-2 inches during travel. Even though we had a pressure regulator on our water supply, the fresh water plumbing inside the motorhome failed, the hose separated from the booster pump and poured water out of the compartment over the generator in copious amounts. Too pissed to write anymore about this unit...................
View full review
Loss:
$113
9 comments
Guest

Sounds like most of your major complaints should be directed to the chassis manufacturer.

Kenneth H Kpj

My partner had the same problems with his.

Guest

really very cool blog, it is like amazing

Guest

good infomtory blog

Guest

I purchased my Siena summer 2009 with all of the excitement of a 4 yr old at Christmas only to find my toy would be in the shop more than at a campsite. Every trip out we had to return the RV to the shop for a repeat or new problem.

After two years of that I thought we were done only to find out the manufacturer did not install the bedroom AC correctly so now we have a leak and roof damage. CT Coachworks is not returning phone call or emails bringing me to believe they are not as responsive as the other owners have commented...or their minor fixes were ok but a $1000 job they will not honor repairing.

Is there anyone with experience getting major repairs compensated? How did you do it?

Guest

just a question you are saying that ctcoach works quality is bad but every thing you discribed was to do with the chasie which is workhorse and same with the engine so what you are saying is that the chasie and engine that is used by 95% of all RV builder is *** i think you should not buy another RV just for interest sake the catilic converter is fitted by workhorse in the middle of the chasie nowhere near the compartments but in sayiny that you where in any danger i dont think so i have seen the floor that this rv uses and it is totally covered with allumunium i have spoken to sale people and they tell me that ctcoach works totally stands by it product

Guest

I guess they fixed the problems you had with your 2007 Sienna, because we bought a 2009 and have been very pleased. We took our motorhome out for a 3 month trip, from Texas through NM, AZ, and CA, and had no problems at all!

We're amazed by the quality - after 3 months traveling with 3 kids, it still looks brand new!

We did have a few minor adjustments to make right after we got it (who doesn't?), but CT Coachworks was very responsive, and even overnighted the part (a window screen) so we didn't have to spend more than one night in a hotel.

Unfortunately, with the tanking of the economy, we've had to park our motorhome, but my husband still uses it daily - as his office!

Kenneth H Kpj
reply icon Replying to comment of Guest-67182

CT Coachworks has gone out of business. We gave ours "07 back to the bank as it was failing miserably.

Guest
reply icon Replying to comment of Kenneth H Kpj

CT Coachworks is not out of business. We have one of his builds in our fleet of limousines and limo busses. It is a sharp unit and VERY well built.

I was lucky enough to get a tour of the plant where he builds his units. I saw that he uses the highest quality materials, even in places that the consumer will never see. He could have cut corners and purchased lower quality brands to save money and increase profit but he takes pride in what he builds.

As with every new build, there were some minor bugs, but almost ALL issues were related to manufacture defect and not to builder who used their parts.

When there were problems, CT coach has been the most helpful at addressing them in comparison to other limo builders. The care, concern, and promptness are unsurpassed!

View more comments (8)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article