CSX Transportation
CSX Transportation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CSX Transportation reviews show a 1.0 star rating from 3 customer reviews and consumers are mostly dissatisfied; recent comments include "Avoid this company" and "GOOD LUCK!".
Positive Feedback
Some customers praised a few professional, polite staff who provided helpful tracking and referral information despite broader issues.
Negative Feedback / Risk Areas
- Frequent CSX Transportation customer complaints focus on poor customer service and unresponsive phone contacts.
- Website contact info often fails and callers report voicemail or wrong numbers.
- High price level and frustration around refunds, exchanges, and cancellation policies.
Key Takeaways for Future Customers
- Expect difficulty reaching a real person; plan for long response times.
- Document property or safety issues carefully when reporting to CSX Transportation.
- Consider confirming costs and refund policies before committing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CSX Transportation reviews show a 1.0 star rating from 3 customer reviews and consumers are mostly dissatisfied; recent comments include "Avoid this company" and "GOOD LUCK!".
Positive Feedback
Some customers praised a few professional, polite staff who provided helpful tracking and referral information despite broader issues.
Negative Feedback / Risk Areas
- Frequent CSX Transportation customer complaints focus on poor customer service and unresponsive phone contacts.
- Website contact info often fails and callers report voicemail or wrong numbers.
- High price level and frustration around refunds, exchanges, and cancellation policies.
Key Takeaways for Future Customers
- Expect difficulty reaching a real person; plan for long response times.
- Document property or safety issues carefully when reporting to CSX Transportation.
- Consider confirming costs and refund policies before committing.
Media from reviews
Brewerton, New York
Construction by
I tried to call to find out about construction in my area and no one at all could help me just kept getting different numbers to call very incompetent
User's recommendation: Not good
Riverside, California
Speeding
I just reported the vehicle number on the door of the car. I have no further information on what action CSX might have taken with the offending driver.
Anyone driving a company vehicle should realize they are representing the company even when driving. Whatever you are doing reflects on the company - positive or negative.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI HAVE A PROPERTY ISSUE. Have been wait 3 wks for answer from CSX. Can not get hold of anyone to talk..
I have a property my family has owned and taken care of mowed paid taxes on since 1950 when my grandparents purched them 219 mainst and 220 main st Belpre Ohio . Just want to physically talk to someone.
Map fro Parkersburg. County city records show parcel is mine. & Belpre Rail Road say I own it. .
Virginia Chapman 321 373 ****. Thank you if can help.
User's recommendation: Just hope for contact and see how gos.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo you guys know people are destroying your...
Do you guys know people are destroying your landscape between w.broad st and w. State street in Franklin ton columbus Ohio they are removing trees and grass
La Concordia, Jinotega
Delay
Amtrack train haulted due to person fatally struck by car train, a track stopped for several hour 3-4 hrs. This has costed me $3000
I need car to payout amtrack
- Delaying me due to accident
Preferred solution: Can accident is causing me to miss a client meeting, that would have earned me $3000
Silver Spring, Maryland
Hiring process
I applied for freight Conductor and also i received the interview video after I done for everything being waiting for my status update if I move forward to the next step or not.
I interested to be CSX employee.
Thank you
Blocked crossing more than 2.5 hours
Train is approximately 20 feet from allowing access train has been idle for almost 3 hours it will not acknowledge a question from me
Trying to reach csx police in hialeah, fl
Please have a real person call me!
NOBODY WILL SPEAK TO ME! No body will speak to me!
NOBODY WILL SPEAK TO ME!
Preferred solution: A personal phone call
User's recommendation: Avoid this company
Trying to reach csx police in hialeah, fl
No way to speak to a person to get info to contact csx police in hialeah, florida. The number listed online is NO GOOD
Preferred solution: Csx phone number fir CSX Police & Special Services in Hialeah, Fl
User's recommendation: GOOD LUCK!
Summerville, South Carolina
A tree from your property fell on my house.
I've made multiple calls all day to reach someone to help me with the tree on CSX property that has fallen onto my property. Numbers given with no answer, voicemail is filled up, website no response as of yet, The tree is on my house in my yard on my fence.
It's a terrible inconvenience, and nobody seems to be able to help me,.
I started this process at 7:30 AM this morning, no one was available till 8:30 AM., This tree is hindering my mobility to move throughout my property come. Darryl Tyler 843-303****
darryl_tyler44@***.com, pls responded in a more timely window than you have recently, Thanks ho
User's recommendation: Pray
Tracking
The person I had the pleasure to speak to was very professional, polite and helpful. It wasn't a CSX problem but a Norfolk problem.
They gave me the telephone number to Norfolk. Thank you so much for the help
Miami, Florida
To find out how to abtain railroad ties
I would like to purchase some railroad ties from the stock pile located at oak street and 1st street Kathleen Fluff you could call me at 863738**** my name is George thank you
Why would CSX be SO descuctive??????!!!
I live in a small town of Hudsonville ,Michigan. All up and down the side of the CSX railroad tracks you can see trees just CHEWED off from deliberate removal of branches, by CSX.
Looks like they took a dull lawn mower and chewed, ripped off branches of trees. I am pIssed at the horrible sight this has left my town. Do you have to be so damn lazy that you couldn't use a tree saw and make nice cuts to remove branches?? And why are you chewing off branches SO far off the railway??
It looks insanely horrible.!!!!! PLEASE STOP THIS STUPID ACT YOU ARE DOING TO MY TOWN!!!!
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LOLOLOL...... You sound so stupid...