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CSU San Bernardino

CSU San Bernardino

www.csusb.edu
What is your customer experience with CSU San Bernardino?

CSU San Bernardino Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CSU San Bernardino reviews show a 2.3 star rating from 1 review with mostly dissatisfied sentiment and an unfavorable rating distribution. Reviewers note high price level and concerns about mandatory programs and customer service.

Positive Feedback

Some users acknowledge good intentions behind campus awareness modules and value exchange, refund and cancellation policy clarity.

Negative Feedback / Risk Areas

  • Mandatory training and enrollment holds create major CSU San Bernardino customer complaints about autonomy and time burden.
  • Poor customer service responsiveness amplifies frustration with policies and perceived profiling.
  • High price level contributes to dissatisfaction and concerns about value.

Key Takeaways for Future Customers

  • Check CSU San Bernardino reviews and policy terms before enrollment due to mandatory training risks.
  • Expect potential customer service delays and question billing or hold procedures promptly.
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Anonymous
map-marker San Bernardino, California

Review in Colleges and Universities category from San Bernardino, California

AI Highlights
  • The program aims to raise awareness but some role-play and sex-content offend religious groups, and it feels coercive to report to the RA.

Look, I understand the good intentions behind this interactive website. Many of the concepts are good.

However, there are certain parts in the interactive 'role playing' portion that I strongly feel are offensive to many people, especially of certain religious creeds. Blatant discussion about sex and 'sex toys' is certainly not acceptable to many people of certain religions. The main problem is, some Universities, such as California State University San Bernardino, are making the completion of this website's modules mandatory as a solution for awareness of sexual assault. Personally, I do not subscribe to any religion, but I don't like how it makes my friends of certain religious beliefs feel.

They are forced to take these modules that are so brazenly displaying subject matter against their faith. Furthermore, there is blatant subtext suggesting an Orwellian, 'witch hunt' atmosphere of pushing students to report every and any possible sexual innuendo. Yes, 'cat calling' and 'hollering' at women and anyone is wrong and extremely degrading. However, I find it extremely disturbing how one part of the module blatantly insists that the 'right' answer to everything is to report it to this agency called the R.A.

Why not human resources? Why not submit a police report if it is a serious problem? The idea of acronym bureaucracies used as an immediate 'go to' reeks of a paranoid, secret police atmosphere cultivating in which if a man is careless enough to be overheard simply saying , "she's really sexy", to his friend, he may be pigeon holed and now he's burned at the stake. Perhaps some may see my complaint as an overreaction.

However, I see a slippery slope of paranoia and fear that all too easily grips communities when criminal acts have occurred. Unfortunately, many groups, religious and others, I often see are disregarded, perhaps not intentionally, but disregarded none the less.

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Alphonse Wec

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Verified Reviewer
| map-marker San Bernardino, California

Sexual violence training should be optional!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Emails threaten holds on records for not taking Agent of Change Training.
  • First email arrived April 9; deadline moved from April 22 to May 5.

Students are receiving e-mail threatening to place a hold on our records if we don't participate in the Agent of Change Training. I received the first e-mail on April 9th.

It stated we need to complete it by April 22. Now it says May 5th. I work full-time teaching, have 2 kids, and am taking 2 master's classes. I do not have time for this due to work, school, homework, studying for school and the comps, taking my kids to their extracurricular activities, and completing CCAMPIS obligations (2 campus workshops, 11 volunteer hours, 1 parent child activity, quarterly advising) for childcare assistance.

They shouldn't be able to make this mandatory.

It wasn't something we agreed to upon enrollment or acceptance. It should be completely voluntary.

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1 comment
Guest

Better make the time to take it. Start by not complaining here.

Kevin B Pep

California State University San Bernardino's Profiling Inquisition

AI Highlights
  • CSUSB is criticized for how it handles sexual assault cases.
  • The 90-minute Agent of Change training is mandatory and viewed as profiling.

As a student at CSUSB, I must voice my distaste for how my university is handling a spree of sexual assault crimes that have victimized women. All of these crimes have been perpetrated by one deplorable, individual as far as I know.

My complaint is about the mandatory completion of their 90 minute 'training' called "Agent of Change". While I understand there are good intentions behind this 'training', myself and many others are fully aware that the questions and simulations required in the training are blatant psychological profiling. I received an email with the subject, "Prevent Hold: Complete Agent of Change Mandatory Training". This means, if this training is not finished, then the student will not be able to enroll in classes.

Again, I understand the good intentions.

However, I see a disturbing trend of many institutions both public and private resorting to increasingly Orwellian, "Big Brother" tactics justified by the fears and insecurities of the populace. CSUSB seems to be just another place that is falling into a spiraling, totalitarian manifold.

Preferred solution: Have a serious discussion in a meeting with as many students at the University as possible and come to a mutually made decision on how to address the recent crimes. Do not mandate arbitrary psychological profiling without student consent.

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