CSR
CSR Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CSR has 1.9 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Until CSR (Bradford Energy) has a maintenance team in WA, do not buy !"."Until CSR (Bradford Energy) has a maintenance team in WA, do not buy !".
Review authors value the most Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CSR has 1.9 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Until CSR (Bradford Energy) has a maintenance team in WA, do not buy !"."Until CSR (Bradford Energy) has a maintenance team in WA, do not buy !".
Review authors value the most Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No after-sales service in WA.
I'm still waiting for a technician to repair my solar system. There's no qualified technician available, and Tesla seems to ignore concerns about warranty and after-sales service. Don't buy Tesla, they forget about you after the sale !
I'm still waiting for a technician to repair my solar system. There's no qualified technician available, and Tesla seems to ignore concerns about warranty and after-sales service. Don't buy Tesla, they forget about you after the sale !
However, fast forward just three years, and you're hit with a grim reality. I've been mired in ongoing issues with my Tesla Gateway and, despite months of relentless effort, haven't found a technician in Perth capable of resolving the issue.
What's even worse, neither CSR nor Tesla has bothered to send anyone to assess the problem.
The post-purchase experience in Western Australia hasn't just been a struggle; it's been an outright disgrace.
Consider this your stern warning if you're even remotely considering becoming a customer. Both Bradford Energy and/or CSR are entirely dependent on a single, pitifully small contractor in Western Australia (Solvation Pty Ltd) who, it seems, employs just one competent individual for installations and after-sales service.
Let's not mince words: honoring warranties isn't just neglected, it's a complete farce.
Preferred solution: Price reduction
User's recommendation: Until CSR (Bradford Energy) has a maintenance team in WA, do not buy !!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queretaro, Querétaro
The after-sales service from CSR is a joke in WA.
As one of the inaugural customers in Western Australia, initially lured by what appeared to be a gold standard in service, fast, professional, and beyond reproach.
However, fast-forward just three years, and you're hit with a grim reality. I've been mired in ongoing issues with my Tesla Gateway and, despite months of relentless effort, haven't found a technician in Perth capable of resolving the issue.
What's even worse, neither CSR nor Tesla has bothered to send anyone to assess the problem.
The post-purchase experience in Western Australia hasn't just been a struggle; it's been an outright disgrace.
Consider this your stern warning if you're even remotely considering becoming a customer. Both Bradford Energy and/or CSR are entirely dependent on a single, pitifully small contractor in Western Australia (Solvation Pty Ltd) who, it seems, employs just one competent individual for installations and after-sales service.
Let's not mince words: honoring warranties isn't just neglected, it's a complete farce.
Preferred solution: Full refund
User's recommendation: Until CSR (Bradford Energy) has a maintenance team in WA, do not buy !!!!
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