Called the builder he was rude and hung up on me

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I was interested in the development and called the builder and he told me to contact someone else for information and hung up on me.rude
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map-marker Redding, Connecticut

Bad and Unfinished Construction Job

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We were interested in purchasing a vacant land for the build of our custom home. As the land belonged to CS Sterling Design and Construction, we were obligated to hire the company for the build. Stuart Salvigsen initially presented himself as a trustworthy and knowledgeable professional with many years of experience in the construction business. He seemed honest. We trusted him and hired him. Once the process started, we quickly realized that the company was a one-man show who hires multiple sub-contractors to complete the many steps required in home building. He makes a monetary margin by inflating the prices he obtains from all these sub-contractors prior to presenting it to the consumer but doesn't actually complete any of the work under CS Sterling Design and Construction. In order to maximize his profit, he hires the bottom of the bottom workers which we would have never hired if we knew who was actually completing the work. He is barely present on the job site and therefore doesn't supervise any of the work getting done. Needless to say that after a year of owning our home, we are still dealing with several issues throughout the house. Some of them are unfortunately structural. We have multiple leak incidents. The items that were supposed to be completed during construction are still outstanding although CS Sterling Design and Construction was paid in full. Working with this company has been the most stressful experience of our lives. It is emotional and mental abuse. We are still fighting to get issues fixed and outstanding work completed after a year. We would not recommend this company to anyone. They also DBA as Village View Homes, LLC, Salvigsen Homes and Forest Knoll LLC in Green Twp, NJ.
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User's recommendation: Avoid this company at all cost!

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