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Crystal Ski Holidays

Crystal Ski Holidays

www.crystalski.co.uk
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Crystal Ski Holidays Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Mostly negative sentiment in recent Crystal Ski Holidays reviews with recommendations saying Don't use; customers report a high price level and dissatisfaction with customer service and discounts.

Key Takeaways for Future Customers

  • Check insurance terms and documentation before travel to avoid disputes mentioned in Crystal Ski Holidays customer complaints.
  • Expect limited discount value and consider price comparisons.
  • Allow extra time for resolving lost luggage or billing issues.

Negative Feedback / Risk Areas

  • Slow or unhelpful customer service when handling lost luggage and insurance claims.
  • Problems with insurance paperwork and refund or billing disputes.
  • Perceived poor discounts and high overall pricing.

Positive Feedback

Recent information contains no clear positive remarks about service or offers.

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Anonymous
map-marker Feltham, England

Very difficult to deal with

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Case missing on Feb 24; reported to lost luggage.
  • - Paid £195 for yearly insurance; insurer says a requisition form is needed and case may go to court.

My case went missing on Feb 24 on an outbound flight. I reported it at lost luggage and received a ticket and with my crystal ski rep who wrote an e mail to that effect.

The insurance co noisy I should have a requisition form from that day . It is just an avoidance tactic as I have 2 letters of proof case didnt turn up.

I am highly pissed off about the amount of time I have had to spend on this when I paid £195 in January for my yearly insurance. Very difficult but I will resort to court if necessary !

User's recommendation: Don’t use

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