Anonymous
map-marker Suisun, California

I got some cream from Safeway that was sour upon opening

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I had two bad experiences with packaging where I had to use a knife to get the cream out They kindly gave me a coupon for the sour cream
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Jett Nkg

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Verified Reviewer

My opinion

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Of all the ice cream available at Walmart, Crystal Vanilla Ice Cream has the best taste...also the best price. Definitely beats Breyers or Dryers brand, and Blue Bunnie is supposedly not even real ice cream.
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User's recommendation: If you are buying ice cream at Walmart go for Crystal brand.

Anonymous
map-marker Orland, California

Cherry chocolate chunk ice cream

A few nights ago I purchase Crystal ice cream in Magalia, Ca. It was "gritty". I also bought rocky road, it was fine. Info from underside of carton: 12/28/22 PLT #06-153 18:32 I would appreciate a replacement 1/2 gallon... Mary Crone 15053 Jack Pine Way Magalia, Ca 95954 northwren@***.com Ps Will you PLEASE bring back "Internut" flavor!! It was many years ago and I just LOVED it!! Pistacio ice cream with macadamia nuts , fudge ribbons, and white chocolate chunks. It was "to die for"!!! Thanks!!
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User's recommendation: Crystal promptly mailed me coupons to replace the "gritty" ice cream!!! I have no complaint about their customer service and I still love their ice cream..

Anonymous
map-marker El Dorado Hills, California

Crystal ice cream thawed and re-frozen.

I would like to purchase more. Until this problem is addressed and solved, I will not. Thank You, Jim S. cell: 530-957-****
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User's recommendation: Check for shrunken carton lid.

Anonymous
map-marker Sacramento, California

Flavor location maple nut

Where can I find Maple Nut Ice cream... have went to Save More & they have no idea what's going on....
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Cesar F Pvo

Chemical in milk

Milk had chemical taste n I puked my guts out Someone at your plant is ruining your business , I know its the military or retired from the military
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Preferred solution: Let the company propose a solution

1 comment
Guest

I don't believe you..

Anonymous
map-marker Sacramento, California

Bad milk Best Buy feb 21

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BMy gallon of fat free milk spoiled in 2days after opening. Usually buy organic but there was no fat free at store so bought regular fat free. Wondering why organic has much longer date then regular. Would like refund.
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User's recommendation: Buy organic

jerry Mhn
map-marker Modesto, California

Switch brands

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Your cottage over the past few week has turned into cottage soup the amount of liquid in both small curd and large has made me change brands I hope you fix the problem
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Pros:
  • Local
Cons:
  • To much liquid in the cottage cheese
Reason of review:
Bad quality

Preferred solution: reduce the liquid in the Cottage cheese

Lew I

My experience with whipping cream and half and half

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Greetings, Crystal Creamery: Although I wrote earlier today, I have been invited to register and resubmit my experience, and that regarding cream and half and half. On three occasions, my heavy whipping cream has been curdled and sour -- today's newly opened container had a sell-by date of 18 May. More often than not, my half and half container spout has been impossible to unfold to an open position. I love the flavor of these milk products and use them daily in coffee and cereal; however, both the premature spoilage and difficulty of opening has temporarily put me off. Holiday Market, Penn Valley, Calif., has always been good with refunds, but today, I'm sorry to say, I went for replacement with organic (which I DO NOT prefer to your product). I wish to remain a loyal drinker of Crystal but seek resolution to this ongoing problem before continuing with further purchases. I seek a solution. Yours truly, Lew Istre
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Loss:
$7
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Lew I
map-marker Grass Valley, California

Spoiled heavy whipping cream, although newly purchased, on three separate occasions.

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Thank you for what has been a good product; however, in the recent past, my whipping cream has been unusable on three separate occasions, though opened well before the sell-by date. This morning, I opened a new container (sell-by of 18 May) and it was curdled and sour. Now that I think of it, on several occasions your half and half cartons could not be satisfactorily opened. I do like your products, but I need my coffee first thing in the morning, and that without disappointment and hassle. I understand that things can go wrong. Please reply at your convenience. Thank you. Lew Istre
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Loss:
$7
Pros:
  • No complaints
Cons:
  • Spoiled milk products and difficulty opening containers
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

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