Crypto Com Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Won’t verify

My account wont verify after I did exactly the three steps. I took picture of my drivers license, front and back. Along with my level full name and even a selfie. And a selfie with handwritten note of your legal full name, date and Crypto.com in a selfie. After trying multiple times, it wont accept me.
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ID
#3011142 Review #3011142 is a subjective opinion of poster.
Location
Springfield, Missouri
New Reviewer

My deposit

My deposits are not on my account. More than 24 hours. I want to know why? Please contact me as soon as possible.
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ID
#3010951 Review #3010951 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

I want my crypto back in my wallet. Now!

My wallet is empty. I would like this issue resolved ASAP. There is no reason my wallet should be empty. SadAngryAngryWtfAngry

User's recommendation: Your customer service is horrible.

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ID
#3010018 Review #3010018 is a subjective opinion of poster.
Cons
  • No security measures anyone can go in and withdraw your money
  • Terrible customer service
Loss
$5000
Preferred solution
I want my crypto back in n my wallet, now.
New Reviewer

Transfer

No services to help,,,,,,,,,,,, Transfer from wallet ,,,,,,,,,,,,,,,,,,,,,,, ,,,,,,,, cc,,,,,,,,,,,, cc

User's recommendation: I will not comment at this time,,,,,,,, ,,,,,,,,, ,,,,,

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ID
#3004162 Review #3004162 is a subjective opinion of poster.
Preferred solution
Transfer from my wallet to bank It say contact Crypto.com for Assistance

I have my money at crypto.com visa card but i cannot buy crypto

in the app of crypto.com, i moved my money at crypto.com visa card but i cannot buy a crypto coins, i wanna buy shiba. it pissed me off, i thought when i moved my money to a card, i can buy but it says INSUFFICIENT funds.. i recommend NOT to get crypto.com

User's recommendation: im NOT recommending crypto.com.

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ID
#2992254 Review #2992254 is a subjective opinion of poster.
Location
Roseville, California

Poor Customer Service

This is one of the worst companies and apps I have ever dealt with. Their app screwed up my log is I was unable to login. It has been a nightmare for the last 3 days trying to get funds transferred out. I had to submit pictures of myself along with holding hand written name, date and criptp.com. I had to resubmit photos as my full and and elbow was not showing. It has taken 3 days to hopefully resolved the problem.

User's recommendation: Avoid this company like the plague.

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ID
#2991621 Review #2991621 is a subjective opinion of poster.
Cons
  • Terrible customer service
  • Account not working
Preferred solution
compensation for all the time wasted due to a faulty app which prevented me from logging in
New Reviewer

306209****

Cant set bank link Gggg Gggh Ghhj Ghhj Hubby Hhhjj Ghgjjvgbjhg Hhhhbbb Bbbb Ghhj Hhh Hhh Ggg Yggghhhhhhhhgftgbbhhhh

User's recommendation: Hhhj.

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ID
#2990643 Review #2990643 is a subjective opinion of poster.
Location
Vancouver, British Columbia

Didn’t get any answer

Nobody answered my question: how to get access to my account? Discusting You want me to write down 100 times discustingxxxxxxxx
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ID
#2988662 Review #2988662 is a subjective opinion of poster.
Location
Montreal, Quebec
New Reviewer

Can't log in my crypto app

No solution found. I have been locked out of my account for 2 months with no solution. Emails to crypto.com customer support and Chats and still nothing.
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ID
#2964807 Review #2964807 is a subjective opinion of poster.
Cons
  • Terrible customer service
Preferred solution
Let the company propose a solution
New Reviewer
I have 40,000,000 SHIB at Crypto.com. My phone app said my total SHIB was at $1420 yesterday when the current price of SHIB was at .0000355. When I went to sell it 15 seconds later, the price was still the same, but the app wanted me to sell my 40,000,000 SHIB for a...
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1 comment
#2078042

They did the same thing to me when I sold my Shib coins.

ID
#2964475 Review #2964475 is a subjective opinion of poster.
Cons
  • Try to cheat you with undisclosed charges
Preferred solution
A resolution of why they are trying to add an undisclosed fee of approximately 10% for selling tokens. I can't sell any of my crypto until they fix this.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I was fooled by an application and sent all my coins. I'd like to get them back.

Crypto Com - I was fooled by an application and sent all my coins. I'd like to get them back.
Crypto Com - I was fooled by an application and sent all my coins. I'd like to get them back.
Crypto Com - I was fooled by an application and sent all my coins. I'd like to get them back.
Crypto Com - I was fooled by an application and sent all my coins. I'd like to get them back.
I entered a site that said it was official and I lost 42 million shiba inu. I'd like to get them back.
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ID
#2963865 Review #2963865 is a subjective opinion of poster.
Location
Lugoj, Timis
Loss
$1200
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Trying to withdraw my BTC funds on Crypto.com app

I don't want to use this site ever again and I want to withdraw my BTC funds out of this crypto.com app AS SOON AS POSSIBLE WHAT ARE YOU GUYS THINKING!

User's recommendation: This site is not good at all it sucks bad I can't even withdrawal my funds out of here without any problems!!!

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ID
#2947847 Review #2947847 is a subjective opinion of poster.
Cons
  • Are underhand and not to be trusted
Preferred solution
Full refund
New Reviewer

Money taken out of my account for setting up recurring payment

No answer I called multiple times and didnt reach anyone, I need to find out why when I set up recurring payment of 200 dollars they took it immediately out of my account when it was supposed to come out Saturday the 9th

User's recommendation: You have to keep calling smh.

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ID
#2946642 Review #2946642 is a subjective opinion of poster.
Loss
$200
Preferred solution
Full refund
New Reviewer

I need help resetting my password

Got a error code HTTP:403 won't accept my password. Call me at 313-717-**** Rodney Walker. Just call crypto.com and couldn't get thru email is wdrodney@***.net.

User's recommendation: Slow to solve password problems.

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ID
#2946430 Review #2946430 is a subjective opinion of poster.
Preferred solution
to see my shiba inu account so I can buy and sell crytos
New Reviewer

I am blocked out my account

Crypto Com - I am blocked out my account
Crypto Com - I am blocked out my account
This is yet another issue with this app why have I been blocked out my account yet was saying cant sign in contact your selfs yet now I am blocked out with a balance off £60 on a currency as I was told when I put in £40 by accident a fortnight ago I need £70 to with draw it can this be sent to my account I do not want this app it is problem after problem I just want my money out and this app to *** off now

User's recommendation: Don’t use it it’s apologing.

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ID
#2946391 Review #2946391 is a subjective opinion of poster.
Cons
  • Account not working
  • Waste of time
Loss
$60
Preferred solution
Full refund

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