Crypto Com
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't use my Authenticator
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can not do anything
Preferred solution: J’aimerai qu’on valide mon compte pour pouvoir acheter et vendre
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing transfer
Preferred solution: Full refund
User's recommendation: They should have a contact phone number to talk with a human being instead a machine
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRecover my account
Preferred solution: My account back becuse I spend money in here
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my money from my e-transfer
- Crypto card
- Large selection of coins
- Fake advertising
- No service
- No mederation
Preferred solution: Deliver product or service ordered
User's recommendation: do not buy any crypto from this site ! better go a trustworthy one
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gevelsberg, North Rhine-WestphaliaResolved: My account is locked. Please help me
User's recommendation: Mariuspipinis1984@***.com
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Restricted account
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’m locked out of my account
Preferred solution: I need resolution I want to get into my account
User's recommendation: Never recommend anybody
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Madison, New JerseyI haven't been able to access my account in days.
User's recommendation: Customer service number
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot withdraw my funds
- Easy to use
- Unable to withdraw money
Preferred solution: Information on how to withdraw my money
User's recommendation: I would not use this app
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Montreal, QuebecMy Money has been debited on my bank account and not been credited on my crypto wallet since yesterday
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sydney, New South WalesLocked account
They alway get in touch but not talk action to answer the questions.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrypto coins sold by mistake. Forgot to put it through fiat wallet !
- Amazing app and system
- Hard to find somebody to talk to for any question
Preferred solution: Cannot find coins I sold
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblema retiro de dinero
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Not able to withdraw from my fiat wallet
Company fixed the issue and I have been provided with full refund. The company contacted me and my deposit went through enabling me to withdraw my funds.
I was contacted via in-app chat. My deposit went through and I was able to withdraw my funds. I did have a scammer try to call and impersonate a crytpto.com technician so be aware once you have posted of scammers.
My funds are still pending in the app even though the transaction cleared my account 8 days ago. I'm unable to withdraw my funds and have reached out via the in-app chat support with no response from crypto.com. The technical support specialist hasn't even looked at my messages. There is no customer service number to call.
Basically, my $2000 is stuck in the app with the only option being to buy crypto with the money. They have pretty much stolen my $2000!
- Stole my money
Preferred solution: My money
User's recommendation: Do not use this app
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Crypto.com finally contacted me and my deposit went through. I was able to withdraw my money. However, be aware of scammers who may try to call pretending to be the company you complain against after posting on here.