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CruisesOnly review in Ann Arbor, Michigan: About agent service

2.5
Details
Where are the three people we do make reservation 4 7 night with lady named Janet last name s u e y after two weeks I do send her email never respond following week I send another email you never get respond to me she do send me e-mail if I like to make reservation Resort hotel or car rental or Ever After Cruise and she never ever get to respond to my to email few questions about the cruise we going to have in July shame on her service sham on cruise only had the skinny people not helpful for customer
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Review
#1577670 Review #1577670 is a subjective opinion of poster.

CruisesOnly review: Won’t help with details & no amazon Gift

2.5
Details
I booked and paid for a cruise on cruises only. I was told by norweigan i could book dining and bed configuration right now if I had booked through them, but since I booked through cruises only - cruises only had to do it. But they won’t help at all & instead say I should wait to get on the ship. Also no amazon gift card as promised and advertised
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#1472454 Review #1472454 is a subjective opinion of poster.
Service
Cruisesonly Cruise Booking
Reason of review
Order processing issue
2.6
Details
First off the ship was late. Went to the meeting so the ship could leave. Safety meeting. When it became time to leave the meeting one working grab my arm and said I could not leave. She did not hear the man release us apparently. Service on the boat was this poor at...
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4 comments
Anonymous
#1653996

after reading this comment it seems like the problem with the the cruise line and not the agency.

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#1205993 Review #1205993 is a subjective opinion of poster.
Service
Cruise
Reason of review
Bad quality

CruisesOnly review: Very poor service don't call you back when they're supposed

2.5
Details
I talk to on your representatives which passed me into a supervisor the supervisor was going to talk to me the next day or within a little bit as she put it after she talks to carnival cruise and the problems we had on your cruise it's been a week and a 1/2 and still no call that tells me how much cruises only really cares about their customers I gave you guys a shot after we had our problems and this is how it's resolved I'm not very happy
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Review
#1200346 Review #1200346 is a subjective opinion of poster.
Service
Cruisesonly Customer Care
Reason of review
Poor customer service

Contact CruisesOnly Customer Service

Website:
www.cruisesonly.com
Mailing Address:
P. O. Box 536637
Orlando, Florida 32853-6637
United States
Phone:
(800) 278-4737
All CruisesOnly Contacts

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