Cruise Wave Travel
Cruise Wave Travel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cruise Wave Travel has 1.8 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Pittsburgh, Pennsylvania
Airline Ticket Refund Ripoff
Ordered American Airline round trip tickets in Aug., 2018 from Pittsburgh to San Diego through Cruise Wave Travel & had to cancel trip due to family emergency. American Airlines authorized a partial refund of $464, established a refund ticket number & issued this refund via EFT on 4/23/19, but was required to send it to the agency who made the reservation/payment, namely Cruise Wave Travel.
I have tried for two months to try to get this refund from them. They have given me the run-around, claimed my refund ticket no.
was not a valid one, & denied they ever received any such payment. I have told them I have documentation proving they are lying & they have now established a phone block for any further communication with them by me.
- Dishonesty
Preferred solution: Deliver product or service ordered
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