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Just saw that there is a new cruise agency at the same address as CVC. Is this a coincidence? It is called Tracey Scott. I was had by CVC for a currency exchange rate. My cruise was booked and they held the money which ended up costing me an extra $450, my agent...
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Anonymous

FYI if you go to cruisevalue.com it actually forwards you to crown cruise\'s web site

L13Johnson

L13Johnson it does hurt paying an extra 25%. they have used another name to open again! not the names you mentioned - CVC was the common name for Tracy Scott. and they are NOT at the sa...

I am very surprised to hear complaints regarding Cruise Value Center. We booked 2 cruises with them, each for four couples, and they were completely professional. The cruise specialist I dealt with both times was helpful, patient and knowledgeable. We called her...
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Anonymous

Trey from Sacramento Heard they opened a new agency called Crown Cruises....same owners, same management, same issues.

what a shame that cruise value center closed up , we have used them for our cruise vacations for the last ten years and never had a problem. our last cruise was last year. Very sorry to hear how they left alot of customers hanging. But allot of companies are doing...
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Anonymous

Cruise Planners Feel Free to Contact our travel agency locate in Marlboro/Manalapan area of New Jersey Call : 732-972-4171

It was the owners of Cruises of Distinction that took your money they had a real bad habit of charging c/c early and not paying the cruise lines Ronald Smith/Richard Smith Jeff / Paula Kivat The owners live in Michigan and also Jeff and Paula live in New Jersey and I...
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Anonymous

ex emploee Jeff for sure hasnt taken your money! He loved this company like his baby and he has run this company all these years succesfully. He had nothing to do with this story. Its t...

After booking a cruise and waiting for travel arrangements with unanswered e-mails and telephones calls. I find this on the website. I hope this helps anyone else who may be having troubles. CRUISE VALUE CENTER HAS TEMPORARILY STOPPED TAKING NEW BOOKINGS. HERE IS SOME...
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Anonymous

Alan Hyman Dealing with a New Jersey travel agency was the worst financial experience of my life and neither the company or the police or Attorney General for the State were interested a...

Anonymous

unemplyed23 hahah how do u know where ron is staying?? Still waiting for a paycheck thats prob never gonna come

Is there any method of obtaining compensation from the loss of funds (over $50,000) for loss of a Silversea cruise for 50 (Golden Wedding Anniversary) stolen by Cruise Value Center, apart from the 10% deposit paid over to Silversea some time ago. Is this a common...
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L13Johnson

L13Johnson don\'t feel too bad for david hauser. he did not lose his job along with 80+ other employees. he is one of a group of employees who followed the owners to another agency. if...

Anonymous

David Hauser First let me say I DID NOT steal this persons money. I was strictly an employee (agent) for Cruise Value Center. I did not have access to any CVC funds. It was an absolute ...

We were booked with Carnival thru Cruise Value Center for a cruise 29th December 2008 out of Miami for ten members of my family (two suites, and one stateroom with balcony), back in February 2008. The final payment was due 30th October 2008 but they uplifted it from my...
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Anonymous

Be Happy You should be happy you got your money back!!!!!

#134717
Reply to reviews
I booked a Silversea cruise thru David Hauser and Ros Riley of Cruise Value Center to celebrate our 50th wedding anniversary. Cruise Value was paid on time and acknowledged this but stole the money instead of passing it to Silversea. I have lost about $60,000 and...
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Anonymous

David Hauser First let me say I DID NOT steal this persons money. I was strictly an employee (agent) for Cruise Value Center. I did not have access to any CVC funds. It was an absolute ...

Anonymous

David Hauser First let me say I DID NOT steal this persons money. I was strictly an employee (agent) for Cruise Value Center. I did not have access to any CVC funds. It was an absolute ...

I have been using Cruise value for 4 years and never had any trouble. A few days ago I found out that they took my money from my credit card, for my final payment on a Royal Caribbean crusie and never gave the money to RC. Thank Goodness that we realized it in time. I...
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Anonymous

SDV99 Yes! I went through a number of unanswered phone calls and avoidance..luckily RC was paid and we went on our cruise. What was appalling was that the \"new owner\" said I \"sho...

My wife surprised me with a cruise for New Year's. Ever since the booking in May 2008, the customer service has been despicable. No documentation, no e-mail replies until the final "payment" (pick pocketing) was done. We received an e-mail invoice showing payment...
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Anonymous

unemployed23 sorry to hear about that, even us employees of cruise value, were being screwed, since the smith bros took over the company in 2007 it was going down hill, the way payments we...

Anonymous

Jennifer They pocketed my final payment too! What make it worse is Carnival is now asking me to pay my final payment again + $200 in commission in order to finish the cruise I have pa...