This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor to Horrible Customer service

They never call you back. I called them to try to change a reservation. I was on hold forever and they never called back. I have called for two weeks with no response. They are trying to keep your money hostage. BEWARE DO NOT BOOK WITH THEM!!!!!

User's recommendation: Use another Website to book your cruises.

View full review
ID
#1909596 Review #1909596 is a subjective opinion of poster.
Cons
  • Are horrible company that does not call you back
Loss
$400
Preferred solution
Deliver product or service ordered

A horrible company to work for they treaqted me like ***

Advise from a former employee. This is the perfect place to work if you are. Seeking employment with no chance for a raise or ever being promoted, Enjoys being belittled and spoken to in very poor manner by a team of unprofessional supervisor who are overworked and most likely underpaid with immensely poor knowledge of their duties, high turn overs ( people quitting) etc and more negatives
View full review
ID
#1453826 Review #1453826 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
New Reviewer

BAIT AND SWITCH AD

FULL PAGE IN SUN-SENTINEL ADV A DEAL OF THE WEEK 10/7/18 IT WAS FOR A CRUISE ON ROYAL CARIBBEAN CRUISE FOR 5 DAYS LEAVING ON DEC 8 FOR ONLY $179. PP. CALL FIRST THING ON MONDAY. COMPUTERS WERE DOWN ON SUNDAY. NO LONGER HAD THAT DEAL AVAILABLE. PRICE NOW WAS $229. pp SAME TYPE ROOM. THEY SEEM TO DO THIS ALL THE TIME. PLUS THEY ALSO CHARGE A FEE FOR DOING THE PAPER WORK, DON'T DO BUSINESS WITH THIS CRUISE AGENT. THIS IS NOT THE FIRST TIME THIS HAS HAPPEN. BUT I FEEL THAT AT THIS TIME THE WORD SHOULD GET OUT ON THIS COMPANY. HAS ANYONE HAD THE SAME PROBLEM? TELL YOUR STORY.
View full review
ID
#1376401 Review #1376401 is a subjective opinion of poster.
Location
Dania Beach, Florida
Product
Cruise Com Website
Reason of review
DON'T DELIVER WHAT THEY ADVERTISE

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article