Cruise and Land Promotions
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Saint Paul, Minnesota
How do I find out if my cruise is a scam?
Hi-I booked a cruise a while ago and would like to depart in the 6th of April. I paid 200 dollars a while back and now they want 300 per person for taxes and such.
I did not know that this might be a scarm until I tried to find out more information on line and by calling them.Am I being scamed? I have not paid the 300 per person yet. I am bringing my sister who is currently going through a nasty divorce.
I do not want to dissapoint her but I do not want to be out the money either. Please advise
Los Angeles, California
Land and cruise promotions
well all the numbers they have are disconnected i have been trying to book a cruise that i have already paid for they sent me a request form for the days i want so i fill them out and now they act as if there not there they keep sending me my form back and i sent them certifed mail but they come back un excepted like they are not there i dont know whats up but i just want my cruise to get booked and have a good time will that ever happen tell me land and cruise promotions
jan watson wants her cruise
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Los Angeles, California
Cruise and land promotions is a scam,they will rip you off as well
cruise and land promotions,will miss lead you, offer you a cruise for $ 186.00 for 2 people, and when you go to book cruise they make you up grade
adding another $ 600.00 dollars to the cost (beware) I tried to book in the winter, still had to up grade, the sales people are rude and lie to you
we need to file a class action lawsuit. for miss leading you by the sale people. after paying $ 93.00 dollars per person, up front, they state, no other charges, they add $ 99.00 dollar surcharge, plus booking and port fees
totaling over $ 600.00 dollars additional fees
Philadelphia, Pennsylvania
They lie to get your money, then they won't refund when you catch on to what they are up to.
This company advertises cruises for $ 93.00 per person for 4/5 nite crusies. When you go to book the cruise later on they start adding port fees, ticket fees, booking fees.
I specifically asked if I would be able to cruise for $ 93.00 and they bladently lie to me and said absolutely. No other charges are even mentioned. When I contacted them about a refund they were extremely rude (downright ugly)and flat refused any refund. Do not waste your money on this.
I have filed a complaint with the BBB, also. I want by money back and I'll go away.
Fort Lauderdale, Florida
Cruise and land promotion they charged me for a cruise for 2. now their # is disconnected.
I paid for a cruise for two. I paid I think $92.00 per person.
They said I was reponsible for port fees and taxes. They said they could offer that deal deal because the cruise ships wanted to be filled. They kept trying to get me to get friends to go at the same price, for a limited time only, and then they extended that. They told me to pick 2 dates 6 months apart.
which I did. They contacted me and said the 1st date was not available. The sec. date was in August, and I have yet to hear from them.
I called the # and it is disconnected. What a scam.
Yeah,you call them and they are beyond rude. They are defensive before you can ask the first question, because THEY know they are stealing money from people.
Replying to
Atlanta, Georgia
Land and Cruise Promotions are scammers--beware
I have attempted to contact Land and Cruise Promotions several times and I have yet to hear from them. My next step is to file a complaint with the Better Business Bureau and the state of Texas professional regulation department.
They are a rip off and should be stopped!
I want my money back and I will continue to write on every website I can find to voice my complaints!!
I am still waiting to receive a phone call back--I have had to depend on e-mail because their phone cuts off after one ring. I want my money back now!!!
Atlanta, Georgia
Cruise and Land Promo-they lie to get you to buy and send more people to buy
Cruise and Land Promo are liars. They may be a ligit company but they deceive you by telling you lies.
They wait long enough to send you the information to ensure that the "dispute" period with your credit card company is over with.
None of their letters have company letterhead on them...wonder why? Your date choice is never confirmed until you call them since you didn't hear from them only to find out that the cost to board the ship is now going to be 3-4 times what they had told you when you were considering buying in to their "free cruise".
THIS IS A SCAM. THEY GET YOU TO PAY TAXES AND NEVER CONTACT YOU.
I HAD TO SELECT SEVERAL DATES BEFORE THERE WAS ONE OPEN. PAID TAXES 18 MONTHS AGO AND THEY WAIT TILL 3 WEEKS BEFORE DEPARTURE TO TRY AND HIT ME UP FOR ANOTHER $600.00. THEY DO THIS IN THE HOPES THAT PEOPLE HAVE MADE TRAVEL ARRANGMENTS AND WILL PAY.
WHAT A RIP-OFF. iF THEY CALL YOU MY ADVISE IS HANG UP!!!!!
Antioch, California
Cruise and land Promotions
after several attempts to book cruise, with No luck...I decided its wasn't working and asked for refund...been over two months still nothing...called all the numbers and still getting run around...lost count of how many times I called, do Not even consider this! and save your time...and Money!
can not even believe that anyone is satisfied with this company they Must be employees, hopefully anyone with any sense will Not go there and only book with a legit company! when they say it's sounds to good to be true, believe it...Never again be forewarned...:(
We are sorry for any inconvience that you may have experienced. Please give us the chance to help you with your travel plans. Please call 877-264-****
Pompano Beach, Florida
Unable to contact anyone with this company no answer on all numbers
I've made several attempts to contact this company. When you call 877-264-**** it tells you that all staff is in a seminar.
When I call these numbers 866-234-****/630-389-**** it rings about two times and starts beeping as if the phone hung up. When I call this 877-862-**** no longer in service, so I'm unable to get in touch with this company. I purchased 4 ticket to go on a cruise with a guy name Harry. After reading the complaint on your website I now realize this is a scam.
Is there anything you can do to help me get my money back. My name is Veronica Thomas (richardsonvst@***.com)
The Federal Trade Commission is the nation's consumer protection agency. The FTC's Bureau of Consumer Protection works For The Consumer to prevent fraud, deception, and unfair business practices in the marketplace. The Bureau:
* Enhances consumer confidence by enforcing federal laws that protect consumers
* Empowers consumers with free information to help them exercise their rights and spot and avoid fraud and deception
* Wants to hear from consumers who want to get information or file a complaint about fraud or identity theft
If You Have A Complaint
The FTC works to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-87*-***-****); TTY: 1-86*-***-****. Watch a video, How to File a Complaint, at ftc.gov/video to learn more. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
Columbus, Ohio
Crusie and Land Promo: Poor Service/Scam
Wow.... When its too good to be true, it usually is.
Cruise and Land Promotios got me for $93 and then wanted to charge an additional $171. The cruise award is misleading and their customer service is severly poor. Christina, was so rude. She laughed as if she had reached in my purse and took my $ herself.
Compainies like this should not exist, and I feel sorry for the lame employees they have that can not find more meaningful work.... SMH.... Im out $93 but its a lesson learned!
BBB complaint on the way! Calling my bank to report fraud as well, so I can get my $ back!
Yes this is sad but I got scammed also just want to say don't get scammed like I an other I am going to call my credit card company to try an get my money
back this is awful I bought 2 from Travel Service. I got alerted when I call them about my dates they where rude an ugly I know that's not the way to do business so I tootled them first thing pop up was they are scamming pepole.
San Diego, California
Cruise And Land Promotion Employees SUCK!!!!!!!!
I was screwed over by human beings that I can't believe they can categorize themselves as that. I trusted them and what they were saying as well as how they were saying things....
I guess it was my fault for thinking that talking to as many people as I did, and the mail I received was trustworthy... Guess not, some people are better LIARS then I thought!!!!!
The world CAN be an ugly place... and it was today!!!!!! ON MY ANNIVERSARY TO SAY THE LEAST!!!
BUT... it will be better tomorrow~ I don't understand how people like that sleep at night, but some how and at this very moment I DON'T KNOW WHY I still love the human being... hate their action towards me!
This company blows!!!!! I 've been jerked around since 2010.
Every date i made was cancelled and I only found out when I called to figure out why I havent received any itinerary..Now I was told that I cant get my money back and they wont accept my calls becaus I gave them a piece of my mind. I any one can help please contact me at deshawn909420@***.com
Stafford, Texas
This company gave me a decent cruise for$93
this company offers u a promotional cruise for $93 (the taxes) dont listen to the people that are saying this is a scam cause it is not. of course when you go to take to trip you must pay port taxes but they make you aware of that as well when you purchase.
if you want a decent cruise and dont have much money i highly recommend that you call them.
there number is 866-234-**** and you can ask for nicole she is the one that helped us. if it wasnt for this company we would have never been able to go on a cruise like this..!!!!!
Just got a call from 708-613-**** claiming to be Travel Services NEtwork. I heard the sales pitch and told him I was skeptical but wanted to check him out on web.
He gave me his website but I went to google and found these postings. He answered truthfully as to port charges being $200+ per person. He said he had no problem waiting as I went to the web. When I said I was not comfortable moving forward, rep hung up on me.
Seems like a call room center. I thought this was illegal since my number is on DO NOT CALL REGISTRY.
I was very close to buying. Thankfully I did not.
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They are trying to do the same thing to my mom. I called them today and asked them why they were charging more then the cruise line.
The guy on the other end was getting agitated.
He said they weren't. It is a scam!!