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I need to have the owner of Cruise America call me ASAP please. 207-465-3046 central time zone (Maine) I brought a 2012 RV with the fur emcee not working since day one so I call and was giving a case PQNO1 I called on April 7 and many other times and also sent emails...
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2.8
I didn't like
  • Ripped off and my wife collect ssi so our funds are limited
  • Poor warranty service
#1051314
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I picked up this 25 ft RV in Las Vegas. Bad move. First, after we were sent to watch the intro video the young lady who checked us in disappeared for 25 minutes while one guy was trying to check lots of people in. I went walking down the hall of the office looking for...
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1.4
#1049587
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So. We rented a "refurbished" RV from Cruise America out of Mesa Arizona. Shortly into our journey, the engine starts bucking and lurching. Wouldn't climb a hill faster than 45 mph. Transmission. At night! We complained to Cruise America. They wanted us to drive 4...
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#1049494
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Cruise America Rv Rental Review

Cruise America
#1044678
1.8
We rented a 30 ft class b rv it was a 2016 with 63,000 miles on it. There was something wrong with the gas so we had no stove or hot water, the a/c made a lot of noise,and the bed was like sleeping on a piece of plywood. When we called the service line all they could do is take the report they could not get us any help. I would not rent from cruise America again
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Cruise America Rv Rental Review

Cruise America
#913906
They rented me a RV with 121000 miles the brakes were metal to metal The front in was so worn out it drove like a boat The rental agent seemed unconcerned
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2011 Ford E350 Majestic 23A Review

Cruise America
#880098
4.3
I bought a Majestic 23a in Jan 2016 and LOVE it. It needed some minor repairs, but for the most part, my wife and I love or momo. I would do it again in a heartbeat. Thanks Anthony Leyrer
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Short Review for June 28, 2016

Cruise America
#873526
1.7
The manager, who refused to give me his name, at the Franklin Park, Illinois suggested I look into taking Xanex, after i expressed to him that the customer service at their location was poor. This was on June 28 2016 at 9:00am.
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I fill the burn..I should have read the reviews before I purchase my. I bought mine 30 days ago and the rear-end starting roaring in it before I got home I called the warrant department 2 times with no return calls.I sent them an email with no return. I finally call...
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3.4
#1046389
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We purchased one of cruise America's used 23A's. We thought their Internet site had a lot of info, and you would think they keep their RV's pretty well maintained. They talk a great game but have NO customer service after sale, it' kind of like "thanks for your money,...
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1.5
#1045125
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Me and my family rented a motorhome form the office in Salt Lake City, Utah on June 5 2017 the Water Pump didn't work the Couch was broken the carbinmamoxcisde detector went off and we couldn't turn it off for our whole trip we had to hear it The the generator was...
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1.0
I didn't like
  • Sales people were outright rude and insulting
  • No call back from customer service
#1043381
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Rented a Hot Deal Factory Delivery from Cruise America from Franklin Park, Il to Carson, Ca., in December 2016. I was informed, did research, read, planned the trip and decided to book a brand new RV to deliver to LA after discussing with my fiance. What could go...
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1.3
I liked
  • Rving in general
  • Traveling in rv
I didn't like
  • Broken equipment
  • Customer service
#986174
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Service extremely poor, lots of hidden costs. Way to expensive - avoid this company. Picked up the RV from New York and dropped off in Chicago, the RV was dirty when we picked it up but was told only when we dropped it off by an obnoxious staff member that we had to...
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1.0
#951317
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Just awful!!! Every body is really stressed, the girl who made the check out was just scarred of the manager! The RV was really dirty, the kitchen set filthy, we had problem with the RV just about 10 days after we had it : no more electricity in the bathroom, toilets...
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1.3
Product
I didn't like
  • Several issues with rv
  • Broken heater
  • Broken toiletts
#947648
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Rented an RV in Denver (Federal Heights) for a bigger round-trip in 10/2016. We immediately found several outside damages (maybe because of the late season?). The inside was worse: Dashboard, kitchen and parts of the toilet were sticky so we had to clean it by...
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2.9
I didn't like
  • Customer service due to bad quality
#942143
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