Skip to content
CROWN Stonecrest

CROWN Stonecrest Reviews

Is this your business?
What is your customer experience with CROWN Stonecrest?

CROWN Stonecrest Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 2 reviews; consumers are mostly dissatisfied with a 100% unfavorable distribution. Pros note things look nice; cons allege greedy behavior toward the elderly, high prices, and poor customer service and discounts.

Positive Feedback

Customers say the products look attractive and presentation is appealing.

Negative Feedback / Risk Areas

  • Repeated CROWN Stonecrest customer complaints cite alleged scams, switched items, and missing certificates.
  • Problems with refunds and billing include refusal of refunds despite requests.
  • Poor customer service and claims of targeting elderly customers.

Key Takeaways for Future Customers

  • Read CROWN Stonecrest reviews and ask for certificates before purchase.
  • Insist on written receipts and confirm refund policy to avoid potential disputes.
  • Document interactions with staff and escalate formal complaints if needed.
View full overview ›

Media from reviews

CROWN Stonecrest - My money 300 not withdraw
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Desirea Sdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My money 300 not withdraw

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
CROWN Stonecrest - My money 300 not withdraw

My money for not bank account not fill please this work please request to my money for fill in bank account

User's recommendation: Crown box

View full review
Barbara R Ydy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammed , cheated, ripped off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Shawn upsold a $750 enhancer, swapped for $500.
  • - The cheaper one was shown in the back.
  • - No certificate of authenticity; video exists.

Salesperson Shawn sold me a ring enhancer at Crown Diamond but he got me up to the $750.00 enhancer then switched it out with a cheaper smaller $500 one That he went in the back to show me after I did not want the expensive one. That was June 13, 2025 Also I was not given a certificate of authenticity and was told I had to wait until the appraiser comes in.

I called the next day Saturday about the jewelry switch hoping it was not done on purpose. I went to the store Monday the 17th 2025. The manager Tony ignored my complaint I asked him to pull the video which they admitted they have. I knew by his demeaner that not only was it done on purpose, but it is done often.

He said we don't do that . He was not in shock, or apologetic. He tried to convince me that I had wanted the smaller enhancer at $750. Tony took the ring that I paid for out of the case claiming that it had to be fitted.

And charged me $125.00. It was not fitted I took it back the next day. Explaining that my ring turns all way around backwards . Shawn was there and called Tony who said he would charge me to fit the enhancer again after scamming me .

I refused and asked for a full refund. They have a store policy of no refund. However, that is not the Georgia state Law. I have a right to a full refund it has been 4 days.

Shawn said the exact same words that Tony said when I told him what I believe happened. We don't do that. And I am not sure if they are selling real diamonds and gold.

I have always been given a certificate at other jewelry stores when I purchase diamonds. I HAVE PROOF

Loss:
$850
Pros:
  • Things look nice
Cons:
  • Scam and cheat you
  • Greedy prey on the elderly

Preferred solution: Full refund

User's recommendation: Beware stay away . Go to a real Jewelry store .

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article