Crown Paint And Body Shop

Never again. Plus they drive your car to pick up car parts.

I was involved in an accident 2015. A year later I am writing a review because I was still dealing with them up until this month. The only reason I went with them is because their wrecker service was awesome and they were the first one there. I work for the sheriff department and I'll never forget when a deputy told me I made the wrong choice and gave me some history of the place.

Apparently back in the days, it used to be good, but not anymore. Long story short, it took several visits (because you will get promises filled with nothing over the phone) for them to fix 6k damage on a vehicle (over a month) in which they promised all new parts. They even promised installation of ground effects that after keeping it almost 2 months stated that the effects were incorrect. I got them installed elsewhere.

I got 2k back on depreciation mainly because of the poor paint job they did (even leaving a run in the paint!!!!!!!!!!!!!!!!!) They put the wrong tires on my car and refused to take them back (I have staggered rims) because they said they don't receive refunds on tires. They gave me a number to their tire guy to call (basically saying do it yourself) and he would not help me. Don't get me wrong, Daylan and Gregory are nice people. BUT their professionalism is in the dirt.

I went back several times after the completion of my car with the most recent being this month because one of their guys put a WRONG USED part on my car (which was spliced wrong and had a shortage) that needed replacement (a basic fog light bulb connector). It took 4 trips to get something done (after they took my car to go to the car part store to get the WRONG part again). Then Daylan would elaborate about how they have tons of that part in inventory on site, but I should wait. That 4th time, I was told it was installed (after 2 hrs for a connector?) and got 2 minutes down the wrong and realized it still didn't work.

I called to have one shipped to my address and said I'd install it myself. Gregory told me "It's not like your car is wrecked and not driving. It's just a connector". That blew me hot because with it being a basic connector, they STILL couldn't get it right.

They tried to sell me a story about how hard it is to install one (because I'm a woman and they think I don't know) when in actuality all you have to do is splice the wires and put electrical tape. Anyway, never got one in the mail after being told it would take a week. It's now a month and still nothing. I ordered one online to install.

These people only want your money and will BS with you to waste time. Fool me twice, shame on me. Never ever again.

I should have listened to that deputy and the reviews from online. Pitiful.