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Crown Nissan of Greenville

Crown Nissan of Greenville Reviews

www.crowngreenvillenissan.com
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Crown Nissan of Greenville Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Crown Nissan of Greenville reviews show mixed sentiment: customers value discounts and product variety but report high price levels and poor customer service, leading to negative overall experiences.

Key Takeaways for Future Customers

  • Expect advertised Discounts and Special Offers and a diverse inventory.
  • Prepare for potential long waits and ask about billing and warranty details up front.

Negative Feedback / Risk Areas

  • Repeated customer complaints about rude reps and poor communication.
  • Issues with billing, battery charges, refund delays, and vehicle return handling.
  • High price level reported compared with competitors.

Positive Feedback

Review authors most value discounts, special offers, and diversity of products or services.

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Anonymous
map-marker Morehead, North Carolina

Been waiting for customer service rep to call since 3/19 reps are rude on the phone and tell me "that matter willl not be dealt with today" what great customer service

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2.3
AI Highlights
  • - Charged for a battery I said was bad.
  • - Battery died four times and needed recharging.
  • - AutoZone/Advance offer free install with a 5-year warranty.

charaged me for a battery that i had to tell them was a bad on after just having car serviced a few weeks earlier. battery died on me four times and i had to recharge it.

battery only 2 years old.

i should have gone to auto zone or advance auto where they would have installed a battery for free with 5 year warranty. never going back to that dealership

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Anonymous
map-marker Chicago, Illinois

Bought a car from Nissan of Greenville sc. A month later they called for me to return it.

AI Highlights
  • - There was unprofessional behavior from the sales team.
  • - I waited 4 hours for a resolution.
  • - Deposit refund was delayed; daughter's loan didn't go through.

There was no professionalism between the salesman, manger , and account manger. Waited at dealer ship for 4 hours to resolve a problem, they looked and acted if I wasn't their.

I've bought my last 3 vehicles from Nissan of Greenville currently paying on 2 of them. Anyway my daughter had bought a car 3 to 4 weeks prior they call her yesterday to tell her that the loan didn't go through, and for her to bring the car back. For what ever reason the loan didn't go through I was going to put the car in my name. Their was no Communication with Nissan employees concerning the matter.

So I told them give my deposit back we will go some were else. They said give a little while after 4 hours no one came out I had to find some one.

Finally they said they can't refund it to tomorrow. I will never buy or get my vehicles serviced bye Nissan again..

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