Jared G Mth

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Verified Reviewer
| map-marker Kingston, Nova Scotia

Not happy with product

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I own a bed made by this company within 6 months of owning it the wood on the footboard has started cracking and splitting making it so the side rails will no longer stay properly attached to the foot board for a bed that cost 2 thousand dollars it is not up to standards something I will never by there product again very big waste of money
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User's recommendation: Do not buy from this company

Jean J Aqy

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Verified Reviewer

Set up instructions for item SETB4275 Emily bedroom storage. I need assembly instructions, can you email them to me please?

I need assembly instructions for item SETB4275. My uncle gave me the bed and I need to put it together as he disassembled the bed.
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Monica G Oio

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Colorado Springs, Colorado

Furniture fell apart

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Crown Mark Furniture - Furniture fell apart
Crown Mark Furniture - Furniture fell apart - Image 2
Crown Mark Furniture - Furniture fell apart - Image 3
The Furniture it look like it was cheap quality specially when I paid $900 for it table was like paper and the legs look like theyve been glued together by wood glue we started peeling and the legs looked like they were barely on When I talk to the company that I bought it from when I get a refund or replacement really got a year out of it I take really good care of my furniture so figured it would last a while beautiful design but quality was cheap .
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Loss:
$900
Pros:
  • Looks good

Preferred solution: Let the company propose a solution

Susan T Atl
map-marker Salina, New York

How to remove white marks on table

Crown Mark Furniture - How to remove white marks on table
Crown Mark Furniture - How to remove white marks on table - Image 2
White heat marks on dining table from dinner plate. No way to remove them. This was on crown mark hartwell table. Table is only 3 years old. Looks terrible and had another table 25 years and never had white marks or scratches. Poor material for a dining table.
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Cons:
  • Poor quality

Preferred solution: Let the company propose a solution

Alesia C Ybz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Bed frame piece of junk

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Crown Mark Furniture - Bed frame piece of junk
Updated by user Jul 25, 2022

Still no word from company. Customer service does not return calls.

Threw frame out. Will not buy again.

Original review Jun 24, 2022
Bought brand new mattress and bed frame for my son four months ago. Mattress is great but full size frame started falling apart about two months ago. It's a metal frame and the bars started popping off and you pop back in. Finally the whole middle frame is completely bent and useless. Just tried customer service for the second time and all you do is leave a message. Not a happy customer AngryD
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Loss:
$158

Preferred solution: Full refund

User's recommendation: Do not buy

Alesia C Ybz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Bed frame parts

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Crown Mark Furniture - Bed frame parts
Bed frame fell apart after four months. Can't get customer service on the phone. No one answers. Leave a message, no one calls back. Would like new frame or full refund. D
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Loss:
$158

Preferred solution: Full refund

User's recommendation: Don't buy

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