Crown Dodge Of Fayetteville
Crown Dodge Of Fayetteville Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Crown Dodge Of Fayetteville reviews show a 1.0 star rating from 1 reviewer with mostly dissatisfied customers citing poor customer service, high prices, and warranty issues.
Positive Feedback
There are no notable positive reports in recent reviews; some vehicles were ultimately repaired but only after significant problems and delays.
Negative Feedback / Risk Areas
- Repeated reports of selling defective used cars and misleading condition claims.
- Poor communication and slow or absent repairs, no loaner or rental provided.
- Multiple credit checks and disputed charges when returns occur.
Key Takeaways for Future Customers
- Get a third-party inspection before purchase and document all communications.
- Confirm warranty coverage in writing and watch for extra fees or multiple credit pulls.
- Consider other dealers if avoiding potential customer complaints and service delays is a priority.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Crown Dodge Of Fayetteville reviews show a 1.0 star rating from 1 reviewer with mostly dissatisfied customers citing poor customer service, high prices, and warranty issues.
Positive Feedback
There are no notable positive reports in recent reviews; some vehicles were ultimately repaired but only after significant problems and delays.
Negative Feedback / Risk Areas
- Repeated reports of selling defective used cars and misleading condition claims.
- Poor communication and slow or absent repairs, no loaner or rental provided.
- Multiple credit checks and disputed charges when returns occur.
Key Takeaways for Future Customers
- Get a third-party inspection before purchase and document all communications.
- Confirm warranty coverage in writing and watch for extra fees or multiple credit pulls.
- Consider other dealers if avoiding potential customer complaints and service delays is a priority.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fayetteville, North Carolina
This dealership sold me a 2014 Jeep Wrangler claiming nothing was wrong with it although it was overheating and had a warped block and head.
- - Car held six weeks with no repairs; overheating reported.
- - No loaner; warranty unclear; communication has been poor.
They have had my car for six weeks now and have not started making repairs and will not provide me a loaner car or rental. They have been waiting on the warranty that will most likely not even cover this issue.
They neglected to tell me it was overheating and I called them and told them the day I got it. I brought my Jeep in Wednesday February 7th and they told me it was normal for a Jeep to overheat in the 230s and to drive it home. The next day I called them back and told them I talked to other mechanics and this is not true so I dropped it off on Friday February 9th. The have had little to no communication to me and have not reached out ignoring my emails.
I am struggling to get to and from work after buying a $27,000 car thats not running. My second car payment is due in two weeks and I havent even put 100 miles on it.
Preferred solution: I would like for them to promptly fix my car and not try to make me pay for the existing damages.
User's recommendation: I would not buy a used car from this dealership. They will scam you and try to blame you for causing existing issues which I pointed out the day I bought the car.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuyer beware
- - Chevy Colorado electrical issue led to return.
- - Toyota Tacoma door misfit; Dodge Ram engine/brakes issues; three credit checks.
They sold me a Chevy Colorado than had to take it back because it would have cost more to fix ( electrical issue ) but they put a sticker on it and than a Toyota Tacoma door was not on right. u joints ball joints and than took that back and put me in a Dodge Ram and than the motor went on it with the brakes and bearings.
They fixed it but should of never had inspection stickers on these vehicles..
They need to be investigated. Plus they charged me for taking the vehicle back and charged me for other vehicle they ran my credit THREE TIMES for all three vehicles and two they took back and said depreciation and charged me more to be put in a vehicle that was same price...
- Rip you off
Preferred solution: Let the company propose a solution
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They should be investigated