Crowley Marine
Crowley Marine Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 2 reviews; consumers are mostly dissatisfied. Reports cite misrepresented inventory, high prices, and poor fulfillment for online orders.
Positive Feedback
Customers note big promises and catalog selection, but follow-up and delivery rarely meet expectations.
Negative Feedback / Risk Areas
- Repeated Crowley Marine reviews describe failed deliveries and parts sent back instead of refunded.
- Multiple Crowley Marine customer complaints recount misrepresentation of stock and slow or absent customer service.
- Billing and refunds issues after orders are charged for unavailable parts.
Key Takeaways for Future Customers
- Expect problems with online orders and parts delivery; verify availability before purchase.
- Prepare for slow or unclear customer service and potential disputes over refunds.
- Consider comparing other sellers for faster parts fulfillment and clearer policies.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 2 reviews; consumers are mostly dissatisfied. Reports cite misrepresented inventory, high prices, and poor fulfillment for online orders.
Positive Feedback
Customers note big promises and catalog selection, but follow-up and delivery rarely meet expectations.
Negative Feedback / Risk Areas
- Repeated Crowley Marine reviews describe failed deliveries and parts sent back instead of refunded.
- Multiple Crowley Marine customer complaints recount misrepresentation of stock and slow or absent customer service.
- Billing and refunds issues after orders are charged for unavailable parts.
Key Takeaways for Future Customers
- Expect problems with online orders and parts delivery; verify availability before purchase.
- Prepare for slow or unclear customer service and potential disputes over refunds.
- Consider comparing other sellers for faster parts fulfillment and clearer policies.
Turn one complaint into a collective action
Need part
Need throttle cable for model j5rhcss Johnson 4.5 outboard can not order on line need part have not been able to order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerParts question delivery issue already paid for my part I got sent back
- - Delivery to Grass Valley, CA, then was returned.
- - I want a refund or the part; I ordered two more.
- - I'll call in the morning; number is 530802****.
The part that I ordered made it all the way down here to grass Valley California and then got sent back because they didnt deliver to my house. Dont know why Im trying to figure that out but I still need my money back or my part so I just want my money back for one of them only I ordered two more to make up for it.
I just need to talk to somebody Ill call you guys in the morning. Why did you call me please 530802**** God dammit this is difficult.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHaven’t got my part
Dont know been waiting for awhile havent seen the part I ordered from yall yet need to know what happened
Preferred solution: Deliver product or service ordered
Indianapolis, Indiana
They suck
Web site said parts were in stock paid extra for fast shipping and now keep getting emails we are waiting for manufacturers lol joke
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey misrepresent their inventory on their web site.
- - Order placed 7/11/20; charged full amount.
- - Refund issued 7/30/20; Boats.net delivered; avoid Crowley Marine.
I made and order on their website on 7/11/20. I received an on line confirmation of my order within minutes.
They bill my credit card for the entire order 0n 7/11/20. On 7/12/20 I receive an email that one item in my order is out of stock and it will be 3-5 days before they get the back ordered item from the manufacture and my entire order would be shipped. I contact them on 7/22/20 about the status of my order. They respond that 3 more items in my order were now back ordered and it will be 3 weeks or more before the parts will be available.
Obviously they took my money and sold the parts they had in inventory that I had already paid for. I have both called and emailed the owner multiple times and received no response. I requested a refund on July on 7/27/20 and received and confirmation of my order being cancelled. My bank reflected a refund posted 7/30/20.
I ordered the same parts from Boats.net on 7/27/20 and the parts were delivered on 7/30/20. I highly recommend the professionalism and prompt service provided by Boats.net.
I would avoid doing business with Crowley Marine in Denver Colorado.
Nathaniel G. Lambeth, Sr.
- Can not deliver what they promise
Preferred solution: For them to stop selling inventory that has already been paid for to another customer.
User's recommendation: Avoid Crowley Marine
Poor service with online orders
- - June 2, 2020: order placed; 2 parts back ordered.
- - Crowley promised 2-day expedite, but after 2 weeks parts hadn't arrived.
Ordered parts for an outboard on June 2, 2020 and was notified that 2 of the parts were on back order. On September 2, 2020 I still had not received the parts so decided to check other online sellers for availability.
Multiple online sellers had the same parts in stock so I notified Crowley that I wanted to cancel my order unless they could guarantee shipping within 2 days. The responded and said they would expedite my order and ship it in 2 days. Now it has been 2 more weeks and still have not received the parts. What a joke this place is.
DO NOT WASTE YOUR TIME ORDERING MARINE PARTS FROM CROWLEY MARINE!!! You will, most definitely, regret it.
- Big promises
- Lies
- Misrepresentation
- Can not deliver on promises
Preferred solution: Full refund
User's recommendation: Go someplace else
Twisp, Washington
Crowley Marine - Outboard Motor Review from Twisp, Washington
- - Bought a 15hp used Crowley outboard; it failed after a few outings.
- - Replacement failed; workmanship worst; out $850 plus tax; no refund.
I bought a 15horse certified used outboard motor from Crowley marine in Aberdeen Washington, it lasted two or three outings and the motor *** out. they replaced it with another motor which lasted a couple of outings and it *** out.
I took it to a marine shop closer to my house and they said it was some of worst workmanship they've ever seen. Crowley said to bring it back in they will fix it, at this point I do not trust the workmanship and I now have a broken motor and I'm out $850 plus tax.Crowley marine said they would not refund any money at all.
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