Anna S Upz

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*** customer service they didnt do *** Nobody helps they ask the same questions over and over with out helping

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Pros:
  • Awsome product
Cons:
  • Bad up serrvice

Preferred solution: Deliver product or service ordered

Anna S Upz

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| map-marker Minneapolis, Minnesota

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I have a head injury and I have two jobs and it is very frustrating and annoying when I call the direct phone line and I'll I get is" sorry we are not taking calls at this time" when it's during business hours!!!

I need a little bit of direction and I have communicated through emails and the last three times I haven't received any help I want to exchange my jump rope and I have 5 days left to do so this is f*****annoying and frustrating!

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Fonte A

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Verified Reviewer

Amp handle connections

How can I review something that will not connect .and if you have to have a subscription to use them that needs to be In bold before you spend a 100 something that's going to cost more than advertised

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Preferred solution: I want my handles to connect

Anonymous
map-marker Spokane, Washington

Problem with handles for heavy rope

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I have contacted Crossrope x2. No response has been given for this problem of the problem with the handles turning differently than originally. Also, there is a squeaking sound with rotation hesitantsy when turning the handle.

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Loss:
$69

Preferred solution: Replacement of heavy handles

User's recommendation: Be cautious

Francisco B Zkl
map-marker Brooklyn, New York

I haven't receive my crossrope

I ordered my crossrope on December 1 it was the wod crossrope. Fed ex said it was delivered December 5 at 2:16 the problem is they didn't knocked on my door and feel like they gave it my rope to somebody else and my tracking number is 286941****24.

I really don't know what to do at this point I want the rope but my Neighborhood is no good. I hope you can get back to me who ever is concerned, thank you for your time.

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Anonymous
map-marker Minneapolis, Minnesota

Poor customer service

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I bought their product - a set of handles and two ropes based on YT. I followed their recommendations on rope length based on user's size.

I realized they had made a poor recommendation on the size. I visited their website to see what I could do, and I learned they had changed their recommendations based on my size. I should have ordered longer ropes.

When I sought a little help on the price of new ropes. I got a lot of run around and little supor4tThey really offered me nothing.

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User's recommendation: be certain of what you are ordering. Don't expect any support after 'adjustment' period

1 comment
Shaleena Bnf

Hi There, I'd like to hear more about your experience with us and see if there's a way that we can help. Please email support@***.com, reference this site and I'd be happy to look into this further for you.

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