Crossrope Reviews
Crossrope Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crossrope reviews show a 1.5 star rating from 4 customer reviews, with 75% unfavorable feedback and consumers mostly dissatisfied.
Key Takeaways for Future Customers
- Confirm membership or subscription boxes are not pre-selected before checkout.
- Check exchange, refund, and cancellation policy and order details carefully.
- Expect limited phone support; use email and document order numbers.
Negative Feedback / Risk Areas
- Recurring customer complaints about customer service responsiveness and support.
- Problems with refunds, exchanges, cancellations and billing or payment acceptance.
- Shipping issues and missing items reported by customers.
Positive Feedback
Product quality and diversity of products are praised by reviewers and one customer reported a resolved issue with satisfactory support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crossrope reviews show a 1.5 star rating from 4 customer reviews, with 75% unfavorable feedback and consumers mostly dissatisfied.
Key Takeaways for Future Customers
- Confirm membership or subscription boxes are not pre-selected before checkout.
- Check exchange, refund, and cancellation policy and order details carefully.
- Expect limited phone support; use email and document order numbers.
Negative Feedback / Risk Areas
- Recurring customer complaints about customer service responsiveness and support.
- Problems with refunds, exchanges, cancellations and billing or payment acceptance.
- Shipping issues and missing items reported by customers.
Positive Feedback
Product quality and diversity of products are praised by reviewers and one customer reported a resolved issue with satisfactory support.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vero Beach, Florida
My issue has been resolved, and now I...
They respond to me directly .
My issue has been resolved, and now I am waiting for you to ship my order. I am incredibly excited to begin my journey with these jump ropesIve seen so many success stories from people who have used them, and I hope to become one of them very soon. And 5 stars for the customers support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vero Beach, Florida
Resolved: Hi, I’m trying to submit my order...
Hi, I'm trying to submit my order online, but it doesn't allow me to access my order because I'm using a Visa gift card. I'm trying to order the classic Get Fit bundle jump rope.
I tried to call customer service, but nobody answered.
I need your help, please. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Pre selected field
When you're ordering your jump rope don't select a yearly membership for the customer. Pre-selected.
Please cancel today. If you can't do that would like a full refund.
Preferred solution: Please cancel my membership
User's recommendation: Let the comstomer decid for themselves
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Please cancel my membership
Please cancel my membership as of today, 10/10/2025, at 1:58. The procedure was already selected for me.
I didn't attempt to select the box for a membership. Please cancel.
- Good product
Preferred solution: Apology
Balch Springs, Texas
Order #888416
Hello I received my jump rope today but not the Mat please advice thanks so will it come separate when is the ETA
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExchange
- - Frustrated by a phone line that won't take calls during business hours.
- - They want to exchange a jump rope and have five days left; emails unanswered.
I have a head injury and I have two jobs and it is very frustrating and annoying when I call the direct phone line and I'll I get is" sorry we are not taking calls at this time" when it's during business hours!!!
I need a little bit of direction and I have communicated through emails and the last three times I haven't received any help I want to exchange my jump rope and I have 5 days left to do so this is f*****annoying and frustrating!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExchange
*** customer service they didnt do *** Nobody helps they ask the same questions over and over with out helping
- Awsome product
- Bad up serrvice
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmp handle connections
- - It will not connect.
- - A subscription is required to use it.
- - It costs around $100 and is more than advertised.
How can I review something that will not connect .and if you have to have a subscription to use them that needs to be In bold before you spend a 100 something that's going to cost more than advertised
Preferred solution: I want my handles to connect
Spokane, Washington
Problem with handles for heavy rope
- - Contacted Crossrope twice but received no response.
- - Handles turn differently than original.
- - Squeak and hesitation occur when turning the handle.
I have contacted Crossrope x2. No response has been given for this problem of the problem with the handles turning differently than originally. Also, there is a squeaking sound with rotation hesitantsy when turning the handle.
Preferred solution: Replacement of heavy handles
User's recommendation: Be cautious
I haven't receive my crossrope
- - Order placed Dec 1 for wod crossrope; FedEx shows delivery on Dec 5 at 2:16.
- - No knock; suspect misdelivery; tracking 286941****24.
I ordered my crossrope on December 1 it was the wod crossrope. Fed ex said it was delivered December 5 at 2:16 the problem is they didn't knocked on my door and feel like they gave it my rope to somebody else and my tracking number is 286941****24.
I really don't know what to do at this point I want the rope but my Neighborhood is no good. I hope you can get back to me who ever is concerned, thank you for your time.
Minneapolis, Minnesota
Poor customer service
- - I bought handles and two ropes based on YouTube tips.
- - The size guidance was poor, and I should have ordered longer ropes.
- - Pricing support was unhelpful.
I bought their product - a set of handles and two ropes based on YT. I followed their recommendations on rope length based on user's size.
I realized they had made a poor recommendation on the size. I visited their website to see what I could do, and I learned they had changed their recommendations based on my size. I should have ordered longer ropes.
When I sought a little help on the price of new ropes. I got a lot of run around and little supor4tThey really offered me nothing.
User's recommendation: be certain of what you are ordering. Don't expect any support after 'adjustment' period
Companies Similar to Crossrope
Rx Smart Gear
DeerRun Treadmill
“I bought a treadmill deterrent A1, but I received the AS02. Is this your product? It has no company name...“
Bat Club USA
“STILL waiting to see if my order no,61019 is actually going through. I paid for a bat bag, then got an...“
CAP Barbell
“I ordered 2 cast iron 15 lb dumbbells at the same time but only received 1 first, which is ridiculous,...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Hi There, I'd like to hear more about your experience with us and see if there's a way that we can help. Please email support@***.com, reference this site and I'd be happy to look into this further for you.