Crossroads RV
Crossroads RV Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crossroads RV has 1.8 star rating based on 82 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Idea of having a fifth wheel, Product layout, Layout.
Cons: Very poor quality and workmenship, Customer service, Poor quality.Recent recommendations regarding this business are as follows: "Just make sure you look at everything little thing and that means the smaller things don’t let them go say something", "do not but crossroads rvs", "Never buy a Redwood", "We won't buy another one. Not worth the headache.", "don't buy from them.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crossroads RV has 1.8 star rating based on 82 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Idea of having a fifth wheel, Product layout, Layout.
Cons: Very poor quality and workmenship, Customer service, Poor quality.Recent recommendations regarding this business are as follows: "Just make sure you look at everything little thing and that means the smaller things don’t let them go say something", "do not but crossroads rvs", "Never buy a Redwood", "We won't buy another one. Not worth the headache.", "don't buy from them.".
Most users want Crossroads RV to offer a solution to their issues.
Review authors value the most Style and Design. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Product or Service Quality. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZinger, travel trailer
Customer service did email me back , acted like I wanted something from them , my warranty is expired duh ,unless we got any other warranty on the camper we could go though them , just wanted to let them know what I ended up with when camper was sent out of their...
We waited five months for delivery I get that. We have had the camper for three years. This is our third season, but every time I go into it all I see our the wrinkles in the corners on a ceiling, the nails popping out ,the yellow glue all over my ceiling. The trim by the door is coming off the screen door didnt shut , that was fixed by us by putting a piece of cork behind it ,Its getting worse.
Ive taken pictures of the things that bother me, but my husband told me to let it be because there was other things wrong with the camper. We had to have the slide out fixed because it wasnt working right it was fixed properly by the company we bought off of, canopy collapsed during rain one time , yes I know we shouldnt have had the awning out but the rain hit so quickly and yes insurance paid all but the deductible,he said that stuff is more important than my little complaints. But its getting to me , to go in my camper and see the nails coming through and its just getting worse. My biggest complaint is that it left the factory like this and no one gave a *** about it but me .
I wish I could send the pictures then you could see why it bug me so much !! Customer service did get back to me , but acted like I wanted something out of it .
NO , I should have said something from the start !! Which next time we get a camper I will pick out everything I dont like and want fixed , even if it sound like Im being ***
- Design is good
- Camper not built to quality this company shows
Preferred solution: Just to let production, this should not have went out door like this!!
User's recommendation: Just make sure you look at everything little thing and that means the smaller things don’t let them go say something
Worst customer service to go along with the quality of the m270-BH that I purchased. you people don't stand behind anything you build and i will advertise for you.
User's recommendation: do not but crossroads rvs
Substandard company at best
User's recommendation: Never buy a Redwood
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer2022 Lemon
- Good layout
- To many to count
Preferred solution: Everything fixed or reimbursed so we can have a unit that's actually usable.
User's recommendation: We won't buy another one. Not worth the headache.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Boulder, ColoradoThey are the worst
Preferred solution: Them to answer a simple question!!
User's recommendation: don't buy from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Spruce Grove, AlbertaI have a 6 year old Redwood with rotten floors on 2 of 3 slide outs!!
I have not so much as had a phone call email or anything from Crossroads RV! They absolutely the worst customer service in the industry!!
User's recommendation: Do not buy Redwood
Frustrated
Tech help
User's recommendation: Call Keystone customer service, they have actual concern for you and your problem
Poor phone service no answer/ no call back
Of course I'm still having issues with Breaux Bridge Camping World in Louisiana . I contacted them on the 27th of January 2022 , talk to a receptionist named Bailey I was able to talk to a service rep named Austin to find out the status of my camper he was supposed to get back with me between January 31st and February 1st which he failed to do.
I then contacted Camping World on the 1st feb 2022 talk to the receptionist Bailey again she said there was nobody in the service department to talk to and she would leave a message to have them return my call, once again they failed to do that.
I have tried to call the service department and I'm unable to get anyone and Bailey once again left a message to have them call me. today is the 3rd of February 2022 and I still do not know the status on certain parts of my camper that he was supposed to get with me on.
User's recommendation: Warning stay away from this camping world breaux bridge, the service is extremely poor quality, personnel are incompetent, lack initiative, and have a I don't give a *** attitude
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Topeka, IndianaHaving wiring issues and cannot get the Crossroads Dealer to help
- Love the 1 & half layout they have
- Wiring is beyond crazy in our volante rv
Preferred solution: Swap out my brand new RV for the same exact floorpan less the wiring issues.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Bay City, MichiganWonderfull Rv
User's recommendation: Highly recommend Crossroad Aires
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Biloxi, MississippiBad product & Customer Service
Haven’t heard from Crossroad after writing letter
- Comparable pricing
- Poor quality
Preferred solution: Let the company propose a solution
User's recommendation: Don’t buy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Uxbridge, MassachusettsPoor quality
Preferred solution: Full refund
User's recommendation: Do not purchade
RVs, Motorhomes and Trailers Expert Talks
To find out WHY I have problems with the frame for the slide out
Preferred solution: Let the company propose a solution
User's recommendation: Do NOT buy CROSSROAD
Got a Zinger 280 RB drove off lot starts leaking from kitchen I pulled drawer tightened hose no more leak now leaking from front and back I’m pissed and of course it’s probably not under warranty
Leaking from under carriage front and back took panel off in bathroom and pipes were not even tight its like whoever made this *** went to lunch and said *** it its good but it aint Im the one suffering *** Crossroads nothing but problems come repo this *** IDGAF
Parts
Preferred solution: I would like to get someone to answer the phone when I call customer service.
User's recommendation: Call at midnight? Lol
About
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Different types of fifth wheels are distributed by CrossRoads RV. The company is characterized by luxury vehicles which are demonstrated in the online gallery. There are seven types of fifth wheels: Rushmore, Elevation, Cruiser, Sunset Trail, Zinger, Z-1 and Hampton. Owners manual is available in the downloadable form and is easily found on the sites main page. This company prefers dealership networks and is represented in a few American states. All locations can be found with the help of mobile applications. CrossRoads RV pays much attention to the information support and offers family forum, Frequently Asked Questions section and other tips. It is based in Topeka, IN.
Crossroads RV is ranked 87 out of 327 in RVs, Motorhomes and Trailers category
USA
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I have the 2022 zinger 280rb and have had a ton of plumbing issues. Had to get my water pump replaced within 5 months.
Sink in kitchen has leaked in 3 different places and been adjusted 4 times. My second bathroom sink leaked at hot water connection. The city water inlet BROKE cheap AF PLASTIC and is still leaking even with water pressure adjuster and new metal inlet put in. I’m not even going through camping world.
The service team is terrible at getting info back to me and when I call and REPEAT the issues to the same person. It’s like they don’t keep this info written down once someone calls so it’s as if I’m telling the same human my issue AGAIN to get NOWHERE. I refuse to purchase more warranty as I’ve read reviews of people getting scammed and not actually being covered by it. I just wanted to have a place of my own.
Living on family lot all of my bills cost the price of rent where I live. But man it’s stressful.